Bus 脡ireann

when it's good, it's good, but more often than not it's not good. journey times are already very slow (why drive when a buss will take 3 times as long?!), but when you add constant lateness to that it makes it an unattractive option. i only use it when i've no other option.

when compared to private bus companies there is no comparison. I guess when no one is accountable (management or staff – joys of a state run and heavily unionised company!) you can't expect a company to try too hard.

Worst load of c*nts I've come across, constantly late and serious lack of urgency

Bus from Cork pulls into killarney Station, bus is cleaned due to covid 19, cleaning lady leaves bus, bus driver does not signel to approach the bus but instead leaves as soon as the lady left the bus! Perhaps you should consider hiring better staff who actually care about their job as most bus drivers tend to have a reputation for being rude and impatient

Thank you bus eiranne for my full refund due to the coronavirus 19

Bad drivers, bad service, bus stops not in service with no indication, waited over an hour before googling. Garbage.

Really is the worst bus service I鈥檝e ever ever had to deal with. It is completely run by absolute flutes. Nobody gives a damn about anything or anyone in Bus 脡ireann. Just the worst ever.

This morning experience was amazing, morning was terrible, but driver make my day. He was so kind, happy and helpful with bags and everything. I use this transport only second time, but drivers in Bus 茅ireann are wonderful peoples. Special THANKS FOR 109A bus driver with number LC 302 03.05.20 5:40.

Disgraceful service
Bus never showed up despite waiting 35mins at Houston station bus stop.(15mins before/20mins after)

I had already paid(overpriced) for a return bus the following day. In the end I had to pay for a train to get home as it was imperative for me to get home at that time(next bus 1.5hours later if it showed up)

When I contacted their incompetent service they informed me they could not grant a refund at all for myself and partner due to an open return.

The whole experience of the service was riddled with incompetence, bus driver had no clue if it was better value getting a return journey. He had no idea, if another express (also bus eireann) service was running(online website stated it was), nor did he have any 鈧? notes left. When I asked for the 鈧? back at the end of the trip he didn't even say thank you or goodbye, good customer relations training bus eireann!

The bus service was the 115 at 17:43 on the 14th of March from mullingar to dublin / dublin to mullingar.

I would plead with anyone to avoid this awful incompetent service. Terrible price, standards, no toilets on bus, ignorant uninformed driver and most important of all does not show up when it says it will. I am shocked by their inability to remedy or make up for their complete mistake.

I will never ever travel with bus eireann as long as I live.

I came athlone to mullingar by bus eireann and took return bus ticket to athlone i saty in mullingar for 2days and try to get back home so came early to bus stop and waited for the bus the bus stop board says its coming 17.50 so i was there from 5 didnt want to loos the last bus i waited for so long that i realised that it was 20.02 and bus didnt come at all and didnt have money to stay in B&B OR HOTEL so my mom had to hired a taxi from athlone to mullingar and back to athlone again it cost me 180 euro cause he was one of taxi guys we knew. Today bus service was really bad im gonna complain to garda about this when i get back home

Booked a return trip to Dublin airport with Translink in northern Ireland which operates the service in conjunction with bus eiran in the south of Ireland.
The bus advertised was X2a. Twenty minutes after the advertised time a bus eirann arrived with no signage and subsequently put on the"not in service" sign. This was in fact the X2a. There was no queuing enforced to get on bus and bus driver provided no information. Not really acceptable given that he was dealing with tourists.
Bus made it to Banbridge before breaking down. Without doubt the worst cross border service

I recently took a Bus Eireann bus from Galway to Knock airport. The driver is to be commended for his courtesy towards all passengers, particularly the elderly. He drove safely , and made great allowance for all other road users. I couldn't praise him enough. Take a bow , driver of the Sligo bus at 8.45 am on February 14th.

50/50 chance your bus will be on time. Terrible service and no regard for customer experience. Complaints are not taken seriously. I'd love you see the bus service in Ireland privatised because at least then there would be some accountability.

Worst bus service in the country 115 is always late bus drivers rude and the service line are no help at all . Not near as good as city link or kearns bus

Such an uncomfortable journey. Got off a Ryanair flight and got the bus from Dublin airport to Waterford. ( definitely a bus not a coach ) Even the seats on Ryanair are more comfortable. Although it was clean the seats are shocking. No USB ports don鈥檛 even know if it had WiFi. Seriously need to invest in some coaches with a bit of luxury. The local buses in Liverpool are better than this.

103 is a disgrace. Often never shows, the live times are never accurate and it's ridiculously expensive. No one is accountable for this

The bus is never on time, even when the app says the bus is arriving in 3 mins, the bus just doesnt show up and the information inside the app just disappeared, not reliable and they increases bus fare overtime. If you have the money, get a taxi.

Its like gambling. You never know will it arrive.

Bus never on times as stated online and at busstop to leave from Ashbourne to Airport Dublin and had to take a taxi again to make sure i am on time for checkin and flight.
Not first time so about time they made sure that public transport will be better.
I live in the Netherlands and thats the best in europe and is checked everytime by the autorities.

Was waiting on a bus for 1 hr (the 103bus). 3 buses were supposed to come. One bus came and the driver was very undertrained ! Took him 8 minutes to get ~10 people on the bus! He didn鈥檛 even know the price for the ticket when people were paying cash ! That鈥檚 really bad service!

An absolute fecking disgrace of a company. They never leave on time, they are stupidly over priced, nearly all of their drivers are rude impatient pigs with no manners. They are over paid and under skilled yet constantly going on strike as if they deserve to be paid more for doing an utterly crap job. I couldn't count how many times a bus just hasn't showed up at all with no explanation to it's customers as to why they never showed not to mention I've seen busses that were nearly empty but the driver never stopped to collect Passengers鈥?at a stop that was designated for that bus. Do yourself a favor and boycott this crap storm of a company. They are by every sense of the word fecking useless and utterly incompetent.

The only reason I'm writing this is because I've had no luck with bus eireann's customer service replying to my emails. My experience is solely with the 103 and 109a bus routes. Both buses are seldom less than 10 minutes late (I've never actually had either one of these buses show up on time). Often the 103 into Dublin will not show up and you'll be left waiting for upwards of half an hour and then two buses in row will drive by which I cannot fathom since neither of the buses are even close to full most of the time. Getting the 103 from town out to Ashbourne I've been left waiting for up to two hours on occasions with the bus drivers driving into town not having any clue when the next bus is, granted they're only covering their own journey so it's obviously not fair to hold them in anyways responsible but it would be appreciated if they're was a bit more communications between drivers or drivers and HQ so that passengers could be told when the next bus is. The 109a is even more shocking I used to rely on this bus to get into college and it would often just not show up leaving you waiting for another hour for the next bus to show up. The 109a is meant to be an airport bus so I'm actually very surprised by the lack of service and reliability given to customers.
I've actually never given a 1 star review for anything in my life and I always try to find some sort of redeeming quality in something but sadly I cannot say that about these two services.

Not reliable one bit,why do use have timetables on both apps and online but buses never come any where close to these times,if a bus does come it鈥檚 usually full,you鈥檚 no the busy times from swords to drogheda are 6pm onward why not run extra buses at these times.i stood in the cold for an hour and 20 minutes twice this week because buses either didn鈥檛 show up or were full..use really don鈥檛 have a clue how to run a bus service…Matthews coaches all the way

Bus Eireann….. Where do I start? Always never on time, poor time management. Staff don't even know how to drive properly. Always harsh braking. Need to practice driving before being allowed to drive a bus as if you press the "STOP" button, I think it means "STOP" not drive past the bus stop and stop in middle of the junction.

Vehicles never clean, vomit and urine upstairs on the Double Deckers. Like Matthews.ie, Halpenny Travel, GoBus and GoAHead Ireland is doing a better job than you and they've only started expanding within the past few years or recently.

Bus Eireann….. you let us down.

Not sure how can be defined as service?! Busses are aften late, at time cancelled without any notice, tgey are dirty, overpriced. Completely inadequate to serve humans,

Worst customer service. Never respond to any e mail queries. If you phone them they are extremely rude.