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A very well run restaurant. Thank you and we look forward to seeing you again soon.
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Thank you guys for helping booking at last min, you pulled through.
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On entering the near empty restaurant we asked could we sit at a table one up from that we were offered.
We were told no, as the table wasn't set, ie a knapkin and cutlery couldn't be placed there.
Some time after placing our order, we had to chase staff to get our wine and water. A printer problem apparently was the reason why we hadn't received our order, although its not rocket science in an empty restaurant for the waitress not to see we hadn't received our drinks.
Then our food was delivered, and the fries with my meal were so salty, I left them, and the salad was disgusting. No one asked when collecting our plates if anything was wrong with the meal.
In addition, my partner wasn't even provided with an apron to eat her lobster. We couldn't bother chasing something else.
Finally, I had to chase the bill, by going up to the counter at the entrance, where staff were busy lifting one another up in games, and other staff were busy chatting up the cooks in the kitchen.
The "manager" seemed to think she was doing me a favour when I asked for the service charge to be removed, and offered to get your GM to contact me if I left my address.
This restaurant is run like a playground for the benefit of staff. Total shambles.
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