Burgass Carrier Bags

I have recently placed an order for 10k personalised bags with Burgass for one of my customers. Even though Burgass say on their website that all orders are manufactured in house, unbeknown to me they subcontracted the order with another factory who i do not know and would have not gone to. Unfortuantely the print quality was poor, there was movement on the print positioning and the factory left on the mrco dots which as they were black looked like mouse droppings. I asked Burgass to send samples to my customer and even though they knew they could not print sent samples of their own manufacture even though the actual bags are different. Burgass have been rude and unhelpful with the complaint , not trying to find a solution. I would caution anyone against using them in the future

Efficient supplier who consistently meet tight dead lines

I found Burgass Carrier Bags to be excellent. Our company needed to get two sizes of bags printed with our logos asap. They were very helpful, produced excellent quality bags at great value for money. The production of the bags was very fast, about 2 weeks, some of the other companies we approached gave a lead time of 8-10 weeks! I would recommend and use again!

Great, speedy service, good quality & value. Helpful staff, quick to respond.

We have dealing with this company for 2 years, their prices are really competitive & they always deliver on time. Excellent customer services, especially Louise, who always makes sure we get the best deal. You could probably get the bags produced cheaper abroad, however the turn around time would be months. With Burgass we have the bags delivered between 7-14 days from the date of the order.

I e-mailed my requirements to Burgass Carrier Bags (along with several other companies) and a rep came back to me with a helpful, friendly response straight away. Burgass gave me the best price and sent samples which were of a very high quality, so we went with this company. We received an efficient service from start to finish and our carrier bags look great. I would recommend this company for all your carrier bag needs!

Great product, no defects. Delivered within weeks rather than the months our old supplier took.

Through particularly poor service and irritating demands of a local company I finally had enough so returned to Burgass after a few years sabbatical.
I had only changed supplier as I had thought I should keep independent but stay local as a gesture for what I would expect of my local businesses.
I received pretty poor service from the start but figured I was not a big customer with continual orders so was more forgiving.
One thing after another with every order, a few years later I had enough so returned my business to Burgass for a trouble-free process in a very short time frame (they actually came early!).
Still competitively priced so now I shall stick with them.

We just placed our first order with Burgass Carrier Bags and have been extremely impressed with the service from Louise and the products! Very speedy delivery and turn around. We have been so happy with our new mail bags we have recommended them to all our small business friends. Thank you again, Rachel

The team at Burgass really helped us pulling together a project to manage goody bags for a prestigious event. They were fast and efficient and helped us deliver – with very tight deadlines. I wouldn't hesitate to recommend Burgass and will certainly use them again.

Everyone at Burgass was extremely helpful with my order and I am delighted with the tailor made carrier bags I received very promptly.

Brilliant support and service from start to finish. Quick responses, useful advice and took initiative when required to ensure order was completed on time.

Easy to use and very friendly – only slight negative would be the lack of proactive updates on when we would receive our order, but they always responded quickly when contacted, so would happily recommend them.

Great hands on service from John and all the office team.

Had no problem whatsoever dealing with Burgass, now my preferred supplier for bags

Bought because of price, but found great service too. Will use from now on.

Working to tight deadline, came through with quality and professionalism

We don't often get carrier bag enquiries but when we do nothing seems to faze them.
From enquiry to delivery, a good service. it was actually a day late in coming out but we were kept informed and, as it happened, it did not matter in this particular case

100% helpful and knowledgeable about Carrierbags.
All members of staff working together as a team.
This printing company was chosen to print the first PublicityBag for Sheffield.

Brilliant work,

Lovely company to work with, really supportive point of contact when initially quoting for the bags, advising on best sizes for my requirements (I was after an usual size for specific products).

Great support in proofs and the design and then supportive and responsive to emails right through to delivery.

Unfortunately for the company at the time of my order they tragically lost a key colleague however they clearly rallied round to ensure great customer service and delivery.

Straightforward dealings – efficient and professional. Plus fast delivery time from initial order. Pleased with service

Competitive pricing and top quality merchandise. Excellent back-up and customer service. Honest appraisal of what may, or may not be required.

The team at Burgass were efficient and sorted out an issue immediately it was noticed but still made the urgent delivery deadline. A pleasure to work with.
B Puaar
Director
Brand Bags Media

Fast efficient service