Alberto
8 months ago
We have had an Insurance via BUPA Denmark for 8 years and never claimed anything. That is Travel World and cancellation.
After a visit to Portugal we could not come home due to Corona virus. We had a return ticket for the 22nd of April and tried everything, other companies etc. but everything got cancelled. The 30th of April, just a week after, my husband got a problem with his right eye, and this is the only eye he can use to focus with, we immediately went to the nearest emergency. A very capable eye specialist treated him. We were told it could have been worse, but he got lasered some blood behind the eye. We also phoned BUPA a got OK, even for a private clinic because we had travel world.
The bill was only 170 Euro, which we send to BUPA.
They will not pay because we were treated one week after our original nearly 2 months visit,- we should have made an extra Insurance and payed more.
They should really be ashamed of themselves. If the is the rule, they should look at the companies which have been a little flexible due to the Corona which we were victims of.
On a second note, I agree with the review that BUPA should not dance after Trumps wish. This concerning travel to Cuba. Originally we signed up for BUPA when we travelled to Cuba, and we told them so, and no warning what so ever. It looks like the insurance does not cover Cuba. But they do like our money.
We have of course cancelled our insurance, as it can not be trusted.
After a visit to Portugal we could not come home due to Corona virus. We had a return ticket for the 22nd of April and tried everything, other companies etc. but everything got cancelled. The 30th of April, just a week after, my husband got a problem with his right eye, and this is the only eye he can use to focus with, we immediately went to the nearest emergency. A very capable eye specialist treated him. We were told it could have been worse, but he got lasered some blood behind the eye. We also phoned BUPA a got OK, even for a private clinic because we had travel world.
The bill was only 170 Euro, which we send to BUPA.
They will not pay because we were treated one week after our original nearly 2 months visit,- we should have made an extra Insurance and payed more.
They should really be ashamed of themselves. If the is the rule, they should look at the companies which have been a little flexible due to the Corona which we were victims of.
On a second note, I agree with the review that BUPA should not dance after Trumps wish. This concerning travel to Cuba. Originally we signed up for BUPA when we travelled to Cuba, and we told them so, and no warning what so ever. It looks like the insurance does not cover Cuba. But they do like our money.
We have of course cancelled our insurance, as it can not be trusted.