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Collection so far…
Bulova 96G175 precisionist chronograph
Bulova 96B251 Luna pilot
Bulova marine star 98b203
Bulova maquina 98a179 gun metal
Bulova 98b312 precisionist chronograph
Bulova 96b322 oceanographer
Bulova 97b188 precisionist bronze chronograph
Bulova 98b150 precisionist tonneau watch
Bulova 96k101 special edition archive series
Bulova 98b207 marine star orange
BUlova 98B301 Marine Star chronograph
Bulova 96b236 accutron 2 lobster
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Please find below our step by step process for battery replacement and repairs on watches under guarantee;
1. Watch is externally assessed by our repairs administration team (i understand and agree)
2. If the watch is not working an estimate for a battery replacement is sent to you ( i don't understand a repair center without a spare battery to use to test the watches, the battery they use CR2016, in my case, has a self-discharge to about 1% per year…
3. Once payment is made the watch will be sent to a technician for the battery replacement
4. If the technician finds the battery is not working, they will then advise our repairs administration team, a service is necessary
5. The customer service team would then contact you to advise we are servicing the watch and refunding the total cost of the battery replacement that you paid for ( this is a piece of good news)
the Bulova code for the battery replacement package is PJM03 that from my finding is a Maxell CR2016, for general use from Maxell chart, they charge 33.60拢 / 38.47鈧?
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Bulova were slow to log the repair but eventually they said it was a battery problem and despite being under a 2 year warranty they wanted 拢23 for a new battery. Something that costs them less than 10p at trade prices and with no guarantee that it'll last more then the 8 months of the original supplied battery.
When I got the watch back, not only did they not return the original packaging as requested but the inner glass has dust particles in it and the needles of the stopwatch were no longer aligned to zero.
I would've been better off with a cheap 拢10 unbranded watch.
I'll definitely avoid Bulova and Citizen watches in future.
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