Buildmyskitrip.com

Without a doubt, the best ski holiday operator I鈥檝e ever booked with. In terms of customer service, I鈥檝e never had such a great experience, with Laurence truly going out of his way for his clients. Although our ski holiday was cancelled, the consistent communication, empathy and general passion for providing top quality service made the experience much better than it would otherwise had been. We鈥檒l definitely be rebooking next year with BMST!

Thanks to Laurence and the team.

Cannot fault the service we received from Laurence despite the impossibilities of the times. Will definitely try to use him again – thank you for your help.

Originally spoke to Maddy who was incredibly helpful finding my large group options for our ski trip and then we worked with Laurence booking the trip. Sadly Covid meant our trip was cancelled however I cannot express my gratitude enough to Laurence for answering all my
groups questions and generally all of his support in booking and then sadly cancelling our trip. We received our refund very quickly and had no issues at all. I hope we are able to book again with Build My Ski Trip soon and wouldn鈥檛 hesitate in recommending them to anyone. Thank you so much!!

I'm so impressed with Build My Ski Trip. We booked a fab looking Ski Holiday in Val D'Isere, only for COVID to spoil the plan. Laurence and Maddy at BMST kept us up to date with great communication and ultimately, when the trip could not go ahead, the cancellation was rapid and refund prompt. Looking forward to booking another trip with them as soon as things ease up

Sadly our ski trip could not go ahead this year as the resort closed just after we landed in Geneva due to Covid-19. It was a really stressful time for my party and I but we had full support from the build my ski trip team in getting home. We would personally like to thank Laurence for all his hard work with keeping us updated with phone calls and emails and processing our refunds. We will definitely be booking again next season through BMST and hope to have a little more luck! Thanks again, Levi.

Can鈥檛 speak highly enough of the whole team at BMST. We鈥檝e used them for years and always find their diligence, communication and organisation absolutely brilliant. Even though our holiday this year was disrupted by the Covid 19 pandemic, they worked round the clock to get us home and really went the extra mile. Have recommended their service to other friends and family and will continue to do so.

We have booked our annual group ski trip through Laurence and his team at Buildmyskitrip for the last 4 years across various Alps resorts and they have been phenomenal every single time. They've got you covered on every detail and are super responsive and knowledgeable.

This year we arrived in Val Thorens the night of Covid-19 lockdown in France, Laurence and his team were working tirelessly ey until 3am in the morning to keep us updated and continued to work over the next few days to arrange last minute travel and flights to help get us home. Not only do these guys know how to arrange a top-notch ski holiday, but their crisis management during an unprecedented time was excellent,

Laurence and his team have operated with absolute transparency since our return home, keeping us up to date on the situation with refunds, compensation etc.

I have no doubt we will use the Buildmyskitrip guys again once the world returns to normal and the ski season starts up once more.

Helped us out very professionally during difficult COVID shutdown of our skiing holiday.

Laurence, Maddy and the team could not have been better.

Communication was excellent up to our trip and BMST were brilliant at finding us exactly what we needed.

We flew out to Geneva and arrived in Val Thorens the day before France locked down. We were home 24 hours later.

Everything was smooth and all aspects of our ski trip were in place, and it would have been a cracker!
With the Covid 19 situation I had anticipated losing the monies for our trip but Laurence has done brilliantly for us.

Hopefully the company will survive this, as we will definitely use them again.

Unfortunately due to Covid 19 we were unable to go on our holiday. However I have been amazingly impressed with their professionalism – we got our refund within a week of us not being able to travel and I am very happy to book with them again once this blows over. Thank you.

Maddy at Buildmyskitrip was brilliant to work with in booking our holiday, we asked for many changes to airport, flight times etc and she handled these very easily and provided good information. The documentation given before the holiday was very clear and easy to understand.

The flight out had a long delay due to French Traffic Control striking and I was able to speak to a Buildmyskitrip advisor who was very on top of everything.

The apartment 'Taos' in Tignes was better than advertised, almost brand new, fantastic view (it's in one of the best location in Tignes) and a great spa. It was completely ski in and ski out as well, you could literally ski through the door if you wanted.

Fantastic end-to-end service (enquiry, booking, payment, after-sales service, in-chalet hosting).

Patient, understanding, accommodating – couldn't ask for more.

Would like to call out two things in particular:

1. Ability to individually (in a group of 19, this could help the organiser chase down payments whilst in the red)

2. Very hospitable Chalet hosts

Very good service and costs

First time using buildmyskitrip and it was perfect! Really helpful service, would definitely recommend.

Matt was incredibly vigilant, helpful and responsive from the start. I was tasked with organising a ski trip for 6 adults and Matt did most of the hard work for me! When we lost out on our chosen accommodation, Matt found us a better alternative and honoured the original agreed cost despite an uplift in value.
Matt was never more than an email away, before, during and after our trip. I will use buildmyskitrip again in the future.

We had a brilliant trip last week with a group of 9. Matt helped us organise everything and took away all the stress. He arranged lessons for us and the beginners all managed to learn how to ski / snowboard. They really enjoyed their lessons at a reasonable price.

The Chalet Sabot apartment was larger and nicer than the pictures! It was in a great location and was always clean. Our chalet hosts, Jemma and Luka, were super friendly, attentive and accommodated to our mixed dietary requirements (nut allergy, dairy-free and vegetarians). The dinners and cakes were always varied and tasty.

Everything was brilliantly organised and took away a lot of stress. Even our private transfers were on time and the drivers were friendly too.

Thank you very much for being so helpful over the last year! Would definitely recommend and would use your services again. 🙂

Can't rate Buildmyskitrip high enough.

The communication and friendliness of the staff before the trip was superb, with Matt ensuring everything was perfectly tailored to our group of 12.
Arriving at the Chalet didn't disappoint, better than the description, and we couldn't have wished for better Chalet Hosts, Hayley and Beth.

Will be using this team again next year

I can highly recommend the team at Build my ski trip! We had such an amazing trip, with the exquisite scenery, an absolutely stunning chalet, and delicious food, all made completely effortless by Laurence and his team.

Everything from the flights, to the transfers, were all taken care of with absolute ease. With even the more minor details聽of specific dietary requirements and transportation to our lessons each day, all well-coordinated and organized.

Having been skiing before, it really does make such a difference when all of those smaller touches are added in. Overall a fabulous and stress-free experience聽booking with them and would 100% be booking again next year!聽 Thank you 🙂

Laurence and the BuildMySkiTrip team made arranging a Val d'Isere skip holiday for a group of 11 people completely easy. Answered all questions promptly, always extremely helpful and the chalet + hosts (Joe and Em) were amazing. Would definitely recommend over other ski travel agents. We all wish we were still there!

A group of 8 of us booked our trip to Val Thorens in December 2019 with BMST. The entire process was easy and professional throughout.

We had a couple of issues with our chalet which BSMT did their best to fix directly with the chalet management. Despite these issue I would still give BSMT 5 stars! Definately look to book with them again on our next trip.

Thank you for excellent holiday. Maddy was particularly helpful with the booking process, especially as we made a few changes along the way.
Haley and Beth were fantastic hosts! Wonderful cheese.
Nothing was too much for any of the team!
They made our holiday stress free and put the icing on the cake!

I can highly recommend Laurence and his team at Build my ski trip. Their care, professionalism and overall efficiency was outstanding. I will definitely be using them again for our next ski holiday.

This is the third time I have used buildmyskitrip to book my ski holidays and each time the trips have been effortless. Booking, flights, airport pick up, chalet, hire, pass and food all organised so we had very little to think about and could focus on hurtling down a mountain. Will use again next year!

BMST made our trip such an effortless and amazing experience. They took care of everything and everything was done to a really high standard. The chalets were beautiful and had more than we needed. From accommodation to flights to transfers, it was all well coordinated and made our trip effortless. I was really nervous about skiing before but lessons were organised with a great company and I learnt to ski! I could not recommend the company enough and hope to come again next year!

Very well organised and extremely reasonably priced. Amazing Chalet, with everything you need to relax and entertain yourself after a day on the slopes, and good bus links. Laurence and the team catered for everyone's needs, including food for GF and vegetarians. Very easy booking process and an amazing week away. I would 100% book with buildmyskitrip.com again!