Buick.com

We bought our 2018 Buick Enclave and found several things had we done a little more due diligence that would have prevented us from buying the car. First is the skylights in the car are manual open which we could put up with but they rattle like mad as latches are poor. The service center has rattle expert and he's done nothing to stop the rattles as that drives us nuts. Secondly, this $60,000 car does not have auto sensing windshield wipers as the excuse is the wipers get broken going through the car wash yet the other GM cars have them. Then the wing mirrors in setup have an auto retract feature and they only retract sometimes. Now, the real interesting thing is if you contact Buick they don't answer questions they just refer you to the dealership service center. So, when I asked about the lack of auto sensing wipers service techs knew nothing about that as they thought the cars had them. On the rattles, they have what they call a guru of rattles that can solve them all and in a year and a half the guru has failed. Lastly, the wing mirror retraction, again the service people knew nothing about that and didn't know they were supposed to auto retract and when they did their research they just said you do it manually with the buttons on inside of door. Yet the mirrors retract only 25% of the time when the car is parked. Thus, the service people are very ill trained and un-knowledgeable about the car and it's so called features. Never would have bought as I have a new rattletrap.

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This is a great site with all the Buick information.

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