Tina
2 months ago
Everything went smoothly
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Joan
3 months ago
We are very satisfied with the mailboxes and they look good in our lobb
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Bryce
3 months ago
Great company and great products! I highly recommend Budget Mailboxes for all of your purchases.
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Christal
3 months ago
Great service. They called to make sure we got the boxes and were happy.
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Kendall
3 months ago
We have a sundial and address plate, so knew that Whitehall made quality products! We were not disappointed.
Great price! Friendly and knowledgable customer service. Ready ahead of schedule. Thank you!
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Tia
3 months ago
Well packaged… Installation wasn't that tricky…
This will last for 50 years as our old ones did…
We have 7 other condos with the same aged units.
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Ricky
3 months ago
Fast delivery of the exact repair part that I needed
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Daphne
3 months ago
Product showed up complete with all parts and on time.
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Cecilia
4 months ago
Excellent service and shipping was great!
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Ronald
4 months ago
Great product. A little pricey, but a nice mailbox.
However, there were NO assembly instructions provided and had to download from the website. Spent a lot more time than should have trying to figure out the universal adapter plate that we did not actually need.
In addition, waited over six (6) weeks to receive the product when the website sent a notice the mailbox would ship on 9/11/20. Called customer service who recommended we contact the shipper. Advised the customer service rep after the shipper asked for a PO, that tracking down the shipment is his job not the customer's.
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Natasha
4 months ago
I love our new CBU鈥檚. They look GREAT! I absolutely love the bronze color. The only problem I had was that one of our mailbox units only came with 2 keys instead of 3.
All of the customer service representatives I spoke with on the phone or chatted with online were VERY nice, professional and knowledgeable.
I would definitely order from Budget Mailboxes again.
Thank you!
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Ernesto
4 months ago
Beautiful home improvement! The reason I didn鈥檛 give it 5 stars is because of the directions & the hardware.
It should be 2 separate sheets of installation instructions, I forgot it was 2 sided & made a few miscalculations because of that.
Also, include a few extra screws for the bracket, mailbox connections. They strip out easily.
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Nelson
4 months ago
Great experience. This company was prompt and professional!
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Belinda
5 months ago
I purchased the address sign for my mailbox and it matches perfectly. Shipping was quite fast for a custom sign. Great company.
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Lamar
5 months ago
Great mailbox!
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Chad
5 months ago
This is such a beautiful mailbox! The powder coating is perfect. It all fit together just perfect. I am so happy with this purchase.
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Daniel
5 months ago
Our tenants love the new cluster mailbox! Installing on a wall was simple enough for 2 people. The color matches perfectly with our building color scheme. Customer service was excellent.
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Chad
5 months ago
We did not receive 4 of the H Clear Plastic Cup Washer only 2 .
Could you send us a new set. Rest of the box looks great have received a lot of complements from the neighbors.
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Jeanette
5 months ago
Beautifully crafted! Sturdy construction. No surprises…color and size as advertised. Prompt delivery and packaged carefully. Would definitely recommend. Deborah H.
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Francis
6 months ago
Great service!
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Fallon
6 months ago
I totally love our new mailbox, the quality is great and the look is awesome. Appearance is too quality
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Doris
6 months ago
Excellent service and delivery
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Rolando
6 months ago
I ordered mailboxes and was charged. Found out about 2 weeks later the price went up and they wanted 150 more dollars from me. That is 35% more.
Edited after below response. The company noted that they base their prices on what they were charged to acquire the items. Why would they then pass the increased cost to a customer if the items were already acquired.
Honestly, based on a brief search of this company before ordering, I did not want to order from them. Why you may ask did I? Because someone else in the mix of who the mailboxes were for wanted to try them. I should have stuck with my gut. Next time I will. I am generally flexible with companies and increased costs. This one is not sitting well with me.
2nd edit -To not maintain enough control over pricing for an increase to be 35% is just poor business sense. I would almost have some sort of compassion if you weren't just an online company, because I realize that many companies have been impacted by COVID. HOWEVER, I do not believe this to be that case. You can easily work remotely, this is having control on pricing. Again, I should have stuck with my gut, and ordered from elsewhere in the first place. I won't recommend this place to anyone. I would encourage people to avoid it.
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Julio
6 months ago
High quality parts – good directions – several compliments on the finished mailbox
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Maxwell
7 months ago
Customer service is stellar, very helpful as I decided on my mailbox post and mailbox. I experienced a bit of sticker shock and "Josh" in particular, was very helpful as I worked through that.
All in all a good experience. And we now have the best looking mailbox in our development, hands down. 鉂?