Budget Belgium

Rented a car at Budget – Charleroi airport, Belgium. Picked up the car late evening (11pm) in the garage, poor lightning, without any assistance of Budget staff. The car was perfect and no dammage was to be seen apparently. On returning the car 2 days later, the man in charge of reception went directly on his knies to look underneath the car and claimed 190 Euros for dammaged spoiler. No way you could see this on collecting the car. Took pictures of the car on delivery and no way you could see any dammage. As well this review does not download pictures to share. Looks like a scam to me!!!

After several e-mails I have finally received the missing miles.
I had to write several e-mail to Budget Belgium, Budged Australia and some other e-mail address and also several e-mails to Miles and More.
Very time consuming for a small quantity of miles.

Several e-mails sent and yet no miles received on my Miles and More account after almost three months after the 5 days rent with Budget.
This is not acceptable.
Incompetence or fraud!

Rented a Mercedes C class car. Got a completely different one, than I asked for and it was a hybrid. I was planning on doing a lot of mileage, and hybrids don't do well on the German highway, tried explaining the clerk about my issues. He neither wanted to refund me nor help me get another car. Really dissatisfied. The rent was smooth though, happy with the pricing and the service. Just please be better at giving us the car we rent and the service we demand.
I had no time to stand around and argue with a robot-like shopkeeper, so I had to accept the terms and take of in a Toyota CHR. Not nice…..

Budget Charleroi airport. Did not have ordered car Renault Kadja . And told that Audi q2 was same size, it鈥檚 not… only fit one suitcase in trunk. And told that Citroen ds also is same size, it鈥檚 not.. what a pitch to get a car rented

I booked my car for 4 days for 150 EUR in Brussels air port,
after returning the car about an hour late, they charged me for an additional day another 90 EUR!! so I told them if I anyway need to pay for another day, let me use the car for another day, and they refused! after going up to the desk complaining, nothing helped and I found them to be the opposite of friendly…