Bts Merch

In response to Lynda Miller who gave a 5 star review and said don't confuse btsmerch with bts-merch – I sent an email to you directly Lynda asking about my order that I placed 6 months ago. No product. No reply to my email. Kindly reply to my email to resolve the issue.

This is more for people who are searching for Btsmerchshop.com reviews…..THEY鈥橰E A SCAM. I bought a lightstick from them and it was FAKE. How did I know? Well Weverse shop had updated their shop and restocked on the lightsticks and since I wanted it soon and btsmerchshop.com were taking forever, I bought it from Weverse and got it in a week. I just got the one from btsmerchshop.con and it鈥檚 noticeably fake when you compare to the official lightstick. The lettering is off, the QR code that came with the lightstick was already redeemed, the box was completely messed up, and the photo cards were on some cheap paper and had an orange tint to them. Lynda is supposedly a person who works for the shop and after I emailed her she hasn鈥檛 responded. Went through PayPal to file a claim and now have to wait to see what happens. Just buy from Weverse y鈥檃ll. It鈥檚 not worth wasting your money on fake stuff that may or may not even arrive.

SCAM!!!!! It鈥檚 a huge Scam! Lost $100 and learned my lessons, but man it sucks. Ordered a jacket and shirt two months ago. I received a tracking number for the item last week and it said in Transit, but when I did more investigating I found the tracking number wasn鈥檛 legit and it said my items were waiting in China to ship over to the US. I went to try and contact the seller today and what do you know!?! The website is gone and now I have my bank trying to help me get the money back but likely too late.

This is for btsmerchshop please do not listen the review below by Lynda. She is part of the customer service and this website is the worst.
I received damaged products and they told me I had to mail the damaged goods back to INDIA! The cost of shipping is more that what I paid for the goods. They would not work with me even though I sent multiple pictures of the sever damage I record the products in, and the statement from the Post office saying they were not even shipping to INDIA bc of COVID.
The US address that is listed on their website is fake and they do not respond to emails when you ask for a refund and no picks up the phone when you call.
DO NOT BUY From here for ANY reason.

Sam
I recommend nethash.biz.

My mom ordered a sweater for me and my sister for Christmas of 2019 and it never came and she e-mailed the website and never got an answer and wasn't able to get a refund 馃槕

Please do not confuse this website review with btsmerchshop.com

Here review is for bts-merch.com that site is already closed.

We are getting a lot of customer queries because of this confusion.

I am Lynda MiIler from btsmerchshop.com, anything please contact us on support email.

PS. We are not bts-merch.com , so please refrain from these bad reviews and do not confuse.

Ordered over 拢100 of goods over a month ago. Per their tracking system the goods are still at the airport in China and have been for nearly four weeks. Whilst they've initially answered emails they've now stopped doing that and don't answer the phone or return calls when messages are left. But they have the cheek to continue to send promotional emails trying to encourage me to buy more – no chance!

Wrote this in June. Update at 2 August: still no sign of delivery. Still apparently at an airport in China. I鈥檝e now had a further response saying they are no longer shipping to UK 鈥渁nd other EU regions鈥?due to Covid though they continue to promote stuff to me. Still no news of a refund – I ordered 20th of May.

Don't buy here!

This company doesn鈥檛 even deserve 1 Star! They ripped me off! Ordered items in January never received them! They emailed me saying they sent items, don鈥檛 offer refunds. Beware

Ordered on Nov 29th and haven't received it until today. I emailed them several times asking for a track number. No reply. Now I checked they took their website down. Lesson learned: I'll buy merchandise from Amazon only.

Ordered back in January, never got the sweatshirt. It wasn't even for me, it was a gift. I've emailed multiple times and haven't gotten any responses. BTS Merch sucks, and now they don't even have a website…"be back soon" my @$$.

Not responding after payment

I order a Bts lightstick version 3 and they said it was official, I payed for it online they told me what app to download so I can track my shipment and even gave me a tracking number, I checked back in 1 month after purchasing and it says tracking number not found. Then I checked the website and it says 鈥渨ebsite currently unavailable鈥?鈥渨e will be back soon鈥?i hope I get my money back.

I bought an item from this website on 12/10/20 and have still yet to receive my order. However, they also took the money out of my account. I tried contacting them by sending multiple emails and messaging them through their high profile instagram. They never responded to any attempts, and I saw, in the comments of some of their instagram posts, that multiple people are getting scammed too. Basically I have problems as others.

Terrible service, no response to any complaints or queries.
Only communication from them was thanks for order, still waiting for the order still waiting for tracking number, order was placed 1st week in December 2019

DO NOT SHOP HERE!! I am now in the process of getting my money back from PayPal. They don't respond to any repeated requests about your order, I tried to track my order with the number they sent me and my order didn't exist. Been almost 2 months since the order and – nothing. No merchandise, no response, zip. Buyers beware

Ordered an item on October 4, 2019. After numerous attempts of sending emails inquiring about my purchase, no response. Buyers beware of BTS Merch website. Now I have to change my bank account information as I've been scammed!!!!

Do not order from this company!
I ordered a sweater from them two months ago and have not received my item. I have sent them seven emails asking where my order is and I have constantly asked for a tracking number, which they failed to give and have ignored. I have lost nearly 拢40. But what is worse, it was a birthday present for my daughter.
Please save your money and order from a reliable and genuine site.

Scammers! I spent over 100$ on my two orders. #btsm9682N was placed on August 14th and it's November 1st. No tracking number, no email returns, no nothing. I have emailed them and direct messaged them on Facebook and they ignored me.