Kim
2 weeks ago
This is a horrible loan servicing company. Nasty customer service reps. Old technology. Statements only updated once a month. Website from 1980. I'm refinancing just so I won't have to deal with this company anymore. They have used all kinds of stall tactics to prevent me from refinancing. I've asked for loan documents to give to the new loan company and they say they've sent them when they haven't.
BSI Financial will try to say you don't have insurance to get you to use their insurance which is much higher. ASK your mortgage company who services their loan and if it is BSI Financial go elsewhere. This is the worst loan servicing company I've ever dealt with. Just awful
BSI Financial will try to say you don't have insurance to get you to use their insurance which is much higher. ASK your mortgage company who services their loan and if it is BSI Financial go elsewhere. This is the worst loan servicing company I've ever dealt with. Just awful