Browserstack.com

Jazmin
8 months ago

Extremely deceptive pricing. Essentially robbery. Beware!

They will auto-renew your plan annually without any notice whatsoever!

You won't receive any email whatsoever before they slap you with a sudden annual renewal fee up to >$1,000, even if you stopped using the product ages ago.

Note that there is NO CANCEL BUTTON ANYWHERE ON THE WEBSITE. They expect you to manually email them before the auto-renewal period.

If you ask for any refund for the surprise charge, they will tell you they have a "strict no-refund policy".

Avoid this company. Their business model is deception.

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Tiffani
9 months ago

Great support and staff 🙂

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Leeann
9 months ago

Hooked onto the trial plan to test out the software. Not too bad; customer service was very helpful, however speed wasn鈥檛 great even though I鈥檓 based in a built up area. Ended up going with Kobiton cloud which works much better.

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Teri
1 year ago

The product it self is decent. Speed is not fantastic and there are problems connecting local builds to their phones. We have been using it for automated crossbrowser tests which have at times been unreliable and caused build pipelines to fail. Probably this cannot be 100% avoided but seems like that have improved a bit over the last year, we haven't seen as many strange error. How ever, we are suddenly running into exceeded amount of automated testing minutes on the basic plan. which we have never experienced before, so maybe they have deducted the amount of minutes available without lowering the price of the plan. (just speculation)… Another interesting thing to notice is their price development for the next plan that they suggest that we switch to.

2017 May: 59$
2018 May: 99$
2019 May: 129$

That's about 100% increase in two years… I regret that we have spend a lot of time setting up automated test environment with their service when the product and the price seems to fluctuate like that. I would not recommend getting too tightly married to any service/company that have a price increase of 100% in that period of time, regardless of arguments like "we are just following the market prices" – sure, you are free to follow market prices… and should expect critique for doing so.

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Lydia
4 years ago

Great service, but I think the cost is too high personally. If it was a one time price, I'd have purchased it but it's monthly.

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Ross
8 years ago

An online tool for cross browser testing.

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