Brooklinen

Excellent quality sheets at a reasonable price, fast delivery, honored a discount code, came back for more colors!!

Amazing quality, stays cool and excellent customer service. Not much more to be said!

Wonderful sheets the luxe hard or bundle is great quality and keeps us warm and cozy! Going to try the classic set next!

Bought a set of their lowest tier sheets because they were supposed to keep you cooler at night… and they do! Very impressed.. but not necessarily quite up to the hype. A delayed on the shipping in peak holiday season but they provided a discount for next time because of it!

great product (towels) awful customer service. did finally receive call back after leaving message, and then an email after I sent one. lastly a "we are so sorry" email – two of my items were back ordered and not available to be shipped by Christmas….I ordered in early November. I had two sets of towels and only two of six items were back ordered so I was finally able to have the send on the items in stock…..otherwise they would have held the entire order until all was in stock!!! Unsure when I will receive my last two items – I had to give the recipient an IOU…..

Ordered some sheets that were back ordered until the Dec. 3rd and an in stock blanket. I received no information of a changed shipping date and heard nothing.

On the 9th I asked when my order would ship. I got a vague answer on the 12th that my item will be processed for shipment then sent which didn't answer my question at all.

I then asked if it would be shipped expedited since this was quite a bit late and this has been a pretty bad experience. The 13th it shipped and got a response the 14th telling me my item shipped.

Overall items shipped considerably late, customer service is slow and unhelpful.

These sheets are nothing more than 40$ Walmart sheets with a new name????

Would not recommend, especially for international purchases. My order took 3 weeks to be delivered to Canada and I had to pay $50 customs tax, which I was only notified of after I checked out. I bought a core sheet set, duvet cover and pillow cases which were all meant to be the same colour, however, each one was a noticeably different shade upon delivery. Maybe it鈥檒l fade to a more uniform colour after washing but brand new it looks very odd. This along with the tattered edges, poor customer service I received when I contacted Brooklinen and the non luxurious feel of the sheets made for a very poor experience all-around. Won鈥檛 be shopping with them again and I鈥檇 advise others go elsewhere.

Nice product TERRIBLE customer service. Website posts available times to call or "live chat" but it is all false. Noone ever takes a call or chats. My order is 8days out, hasn't been shipped and I can't get ahold of anyone

Despite some rants about this site, it has EXCELLENT sheets, at good prices, well packed and extremely fast delivery.
A totally trustworthy site

Earlier this year I ordered two of their Classic percale sheets and one Luxe sheet. I especially liked the Percale sheets so I ordered another and when it arrived I immediately noticed that it didn't feel the same as the other two so I looked at the tags of all 3 sheets and discovered that both of the two previously ordered sheets say "100% egyptian cotton" but the new one only says "100% cotton" so I immediately sent them an email telling them this issue and requesting to return (I sent email on Monday) and immediately got the automated response telling me that they received my message and would get back with me in one business day…yet here it is Friday and I haven't heard a single word from them.

I am in love with Brooklinen sheets!

I discovered the online-no-middleman sheets industry about the same time I bought a new mattress (online-no-middleman). I am in love with the whole concept of buying direct and getting a better deal as a result.

The first thing I ordered from Brooklinen was their Classic Core Set in Reverse Smoke Stripe. Maybe it was in my head, but it was tough to "get a read" on these sheets for me. They definitely felt different, but I wasn't sold.

Next I ordered a Classic Hardcore Bundle. This set allows you to mix and match. I ordered a white fitted sheet, white flat sheet, and Bedford Navy Stripe Duvet Cover. This set sold me. Again, maybe it's in my head but there is something about a crisp white sheet which registers with me. Having a crisp sheet on top and added duvet cover sealed the deal. I am completely in love with Brooklinen. So much so that I ordered a Core set as a birthday present for a friend (shh, she doesn't know yet!) and a Classic Hardcore Set for my furnished room rental.

Great customer service, the only reason I'm giving Brooklinen 4 stars is because their shipping is rather slow in today's economy. (Amazon Prime has admittedly spoiled me.) And because I believe there is room for improvement in color selections and in buying items separately.

They did just come out with a linen line which greatly intrigues me! They also offer a Luxury line inbetween their Percale line and Linen Line. Lots to love with Brooklinen!