Britz 4×4 & SUV Rentals Southern Africa

Elisabeth
7 months ago

I've booked an RV for the end of April 2020.
I decided to cancel the reservation on 13 March, when the free cancelation with a full refund was still in place.
I still haven't got a refund since then. It's been 3,5 months already!
I understand that it's pandemic now, but I also work in the travel industry and our company makes the compensations to the clients, even if we work remotely.
Besides, I've asked for a refund before a lockdown happened in South Afrika.
Britz 4×4 obviously doesn't value its clients.
Terrible service.

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