Sofia
5 years ago
I have a ClamCase for an iPad Air 2 and I admit it is a fine product. It did, however develop a problem. I contacted Their Customer Service and after a few tries, they suggested I return it and they would repair/replace it. I did that, but since the case had been a gift from my son, they would not "fix" their records to show me as the owner; thus all email about the service went to him 1500 miles away. Despite the number of times I requested they change the email address, their response was always the same CAN'T DO IT.;once in the system can't be changed. This meant that I had to call constantly to get up dates, to be sure where it would be returned to and to get tracking number. If you want any reasonable service, find an alternative company.
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Stacey
5 years ago
I have a ClamCase for an iPad Air 2 and I admit it is a fine product. It did, however develop a problem. I contacted Their Customer Service and after a few tries, they suggested I return it and they would repair/replace it. I did that, but since the case had been a gift from my son, they would not "fix" their records to show me as the owner; thus all email about the service went to him 1500 miles away. Despite the number of times I requested they change the email address, their response was always the same CAN'T DO IT.;once in the system can't be changed. This meant that I had to call constantly to get up dates, to be sure where it would be returned to and to get tracking number. If you want any reasonable service, find an alternative company.