Inbox

Quick response a company who looks after their customers, and helps to sort out any quieries qucckly and effifiently. I would recomend this company to anyone.

I am writing this review to rate the response time and helpful feedback received from the Inbox staff. I had a problem with verification required to complete the verification field in order to recieve the reward I had earned. In notifying the Inbox staff and telling them I no longer use a cell phone which was the only acceptable verification available, they responded quickly and confirmed I would be receiving my reward. I am very certain in believing in the future that this problem may be completely resolved and other means of verification will be available.

I have funn doing the surveys. But they dont pay enough. It takes forever to cash out. The scratch of is rediculas. It gives you 1 or 2 cents only. I have never gotten more.

Horrible! They are simply trying to milk your money! They don't refund. Customer support doesn't directly answer your question and there is even no way to call them.

The site has gone down for hours several times and all they do is apologize. I just stayed with them because it's a hassle to change your email, but I'm leaving now. It just went down again today (9/21/2020) for hours. I couldn't access zoom conference links emailed to me. I lost clients. I lost money. I lost contracts. Just because inbox.com is incompetent. I should have left them the first time this happened. They are worthless and the world would be a better place if Inbox had never existed.

Horrible service – they haven't responded to several assistance request tickets I've submitted. I sometimes receive emails hours or days after they were sent. Payment options are limited to PayPal.

It used to be an excellent service. This company used to be focused on internet services like mail, web serching engine, wallpapers, games etc. A lot of changes happened in this company, few important people left the company including CTO and company is not focused on internet services any more. Inbox.com is a kind of orphan, it is still alive, but nobody really cares about. I think that they cancelled free service just to force current users to leave volunteerly. All other free services like wallpapers, games has been cancelled many years ago, they keep inbox.com alive just because it still makes some money.

Terrible and charges for a lacklustre service. The owner was caught shagging his decorator and paid heavy legal fees to his wife.

I HAD THE EXACT SAME THING AS THIS GENTLEMAN!!! DO NOT USE THIS SERVICE….ABSOLUTELY TERRIBLE!!!

Inbox.com will not cancel their service and give me back my money

September 6th, 2018

I used inbox when only $9/yr. Then last year it went to near $40. I didn't have time to find another site, so I bit the bullet. I then found gmail.com for free. I told them to cancel my account but they billed me $40 again with paypal. I've asked them to cancel my account and to get a refund several times. They keep refusing. Would not recommend this site to anyone, for any reason

Biggest scammers out there. Beware of there BS don鈥檛 think they will pay you. Scam scam scam I earned my money and they said . Because my daughter and I . Live in the same house hold they flagged my account. Then wouldn鈥檛 pay me money he 30.00. And wanted to take 3.00 fee for taking it out. I have never been treated like this . Scam!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I used their service for upto 2 years, they then suspended my account saying that there was suspicious activity as if pointing the finger at me.
I messaged them at least 3-4 times and could not get any sense out of them or my account reset.
Since then a number of my old accoiunts that used this emailhave become locked.

It seems that they lure you in only to steal information and accounts in order to commit fraud. If this wasnt the case they would be much more responsive wouldn't they?

Inbox.com locked my account and I contacted them and they said I broke TOS, and didn't listen to my reply and stopped communication.
Do not use Inbox.com ever. Use a legit company like Gmail, Hotmail, icloud so they won't scam you.

I just discovered Inbox.com and at the same time discovered how they abandoned the users to whom they offered free email accounts, so those users have to go to ALL the trouble of changing their email accounts unless they start paying. I wouldn't mind paying if it was honest up front. The least Inbox could have done was to just NOT UPGRADE users who had set up all their emails in the application in good faith, but let them continue using the same old software without upgrades. Abandoning their users as Inbox did after letting them set up all their email data was unconscionable. I'm glad I found out what kind of company this is before I signed up and wasted so much time setting everything up and changing my email with all businesses & people.

Inbox.com has the most horrible service!. They steal your information and you can never get it back

Easy way to make money

I was using 8GB plan & suddenly they force to change it to 1TB plan which is not at all worth for me looking at my mail frequency & data transfer.

I am surprised to see that manage account option is removed from inbox.com & once subscribed for paid email service, we can not cancel..

Even I am trying to send email request to terminate my account but no response since 1week.

Inbox.com's phone number (as listed on this site) is not a working number. Neither is the phone number of Xacti Group, Inbox's parent. For me, the site went down yesterday before noon, and has remained inaccessible–and along with that, all information my account (yes, paid for) contains or contained.

Having read the following two articles, the second from April of this year, I've little hope that the inbox.com site will reappear.

https://www.dailymail.co.uk/femail/article-4592834/Mother-reveals-ex-husband-s-FORTUNE-sparked-divorce.html

From the look of things, Inbox and Xacti were part of an unraveling web, and may have been dissolved as part lengthy court cases.

Excellent.I have had inbox.com for more than 5 years. Fast, secure.No problem.They are great. No problems at all.

I only wound up here reviewing inbox because today inbox.com is not available. but maybe that has to do with the hurricane. I have used inbox.com for over ten years and i'm happy with it.

I think inbox.com is cashing in on all the suckers, including me. Their site's down now, and I rather think it'll never return. They bought their island, and everybody who trusted them and paid good money (from $8.88/yr to $40.00/yr in one hit) is now screwed. They implemented the new charge Sept. 2017, and now it's one year later, and time to shut it down. Then the criminals get to keep all the data they stored for whatever nefarious purposes they have. I can't believe how dumb I was to use them for almost 10 years. What a shame. What a scam.

Closing accounts permanently with emails that are non recoverable. No support. Do Not Use!!!

Very Expensive.
Have to write your own spam filters
I cannot get them to cancel my account
nor will they give me back my money

I used inbox when only $9/yr. Then last year it went to near $40. I didn't have time to find another site, so I bit the bullet. I then found gmail.com for free. I told them to cancel my account but they billed me $40 again with paypal. I've asked them to cancel my account and to get a refund several times. They keep refusing. Would not recommend this site to anyone, for any reason.

I have been with inbox for a long time. I am now retired and my social security doe not come on the same date every month. I need to know ahead to make sure the money is there. Every other bill that I have deducted online sends a message before the money is taken out. Last year, I got no message, and this year I got no message. ALSO, like last year, this year the money taken out was $40 instead of the $20 I agreed to last year. Yes, we went through this last year. And the year before. So, no, I'm not of the generation that wants everything free. I am of the generation that expects requests, and requirements, to be honored. I am the generation that sees no reason to pay for more than I need. Frankly, I can't think of ANY email service worth $40…. Definately not one that doesn't LISTEN. I have been trying to cancel this service for days.

Agree with the previous two reviewers. This company is a bit iffy. The service is vastly inferior to free services anyway, but like some others I paid to keep an email address I had used for a very long time (sInce the days when inbox.com was one of the best). It has been down since early yesterday for me (europe), and I still can't access the site. However according to this:

https://uptime.com/inbox.com

it has been back up for 7 hours. Perhaps some people can access? I'm not sure how these site checkers work. This site:

http://www.isitdownrightnow.com/

also claims inbox.com is back up having been down previously. So perhaps there is hope for those who have lost data.

There was a long outage a few years ago, after which all free email customers lost all their data, but paying customers had theirs restored. The free option was subsequently discontinued. So at least the company previously kept its promise to use redundant hardware for paid accounts.

Some vague hope. However I would not be surprised if this is the end of inbox.com. Any other punch-drunk inboxers out there with any thoughts?

JF