Audra
1 month ago
Just a simple photo hosting resource, however their customer support is the thing they should work on, everything else is allright
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Bradley
1 month ago
I have been putting tight on your amazing assist for a long term now. I am considerably intrigued together with your management. Before long i'll go back. Plenty preferred, tons appreciated, a debt of gratitude is so as for that, lots obliged for that, a lot obliged for that,
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Phillip
2 months ago
I never signed up for image shack but for some reason the company has incorported dozens of my photographs in their system. Now I can not access these photographs which are precious and about 23 year old and older. I need image shack to release these family photos and remove image shack from my systrem.
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Johnathan
2 months ago
I bought premium, so i could see my images which didnt happen. Customer servie doesn't exist, and honestly im worried that they will take my money anywa, wheter or noth i cancelled my substriction so i have to blok them by my czard provider.
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Kaitlyn
7 months ago
They steal money from the card for 4 months. Even after deleting the account. Ignores all support calls.
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Armando
8 months ago
no customer support, awful
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Theresa
11 months ago
Bad customer service. I used it for few months and it was ok but now I keep getting "NET::ERR_CERT_DATE_INVALID" and won't show the photos on my website. I have emailed the five times so far. No joy. It is dead company. Stay away.
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Tony
11 months ago
Absolutely shocking customer support. Took out subscription on the basis of what the website stated only to find out later that the advertised services didn't exist. Requested immediate refund but despite three attempts to contact support I've not received any reply other than an auto response. Can't believe I've been scammed by these thieves.
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Shantel
1 year ago
I tried to renew our subscription plan with a discount. Paid via credit card. They received money, but we can't use the service. TRied multiple times connect with their tech support – no answer. They complete ignoring our messages.
We talk to our bank and Now we are taken legal actions against them!
don't use this service!
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Ashely
1 year ago
They deleted all photos when they get too old, not a good way to keep your photos, go elsewhere.
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Jayson
2 years ago
I sent the ImageShack support team a simple question in May. Despite several follow-up attempts and creating a whole new ticket to explain the one-sided conversation I've been having, I still have had no response from them beyond the autoresponder email that assures me a member of their support team is reviewing my ticket.
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Mike
2 years ago
I sent their support team a simple question in May. Despite several follow-up attempts and creating a whole new ticket to explain one-sided conversation I've been having, I still have had no contact from them beyond the autoresponder email that assures me a member of their support team is reviewing my ticket.
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Mark
2 years ago
Terrible. Got rid of all of my old images I've had saved there as a kid. I'll never get them back..
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Kenya
3 years ago
I'm on a paid premium subscription just so I could retrieve my pictures but I've tried for weeks to get in touch with someone and No one answers!
Shame on you Imageshack, Shame ON YOU!
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Loretta
3 years ago
I've had an account on imageshack for AT LEAST 6 years now. I remember they changed some policies in 2015 where they said anything you uploaded here will be deleted UNLESS you are premium. That was the moment of my defeat. I didn't take it seriously, I mean how can they delete all my images, right?
I was wrong, my images are there, but they are just white blank frames, nothing else. First uploading was free, then they implemented a trial account and after that they started charing 1$/month. Now it's 3$ and I've sent them 7 e-mails for support. I will pay them, If that's what they want, to get back my FRIGGIN MEMORIES. I don't have my old hard drive from 6 years ago, they won't even respond and tell me to at least f$%k off.
If you are in any doubt of whether to go with them: DON'T. I am not lying right now. I am currently on a crusade to bring those retards down. This used to be a great, professional and reliable website. Now, it's just an empty void waiting to be filled with suckers like me who will fall for them.
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Fernando
3 years ago
I've had an account on imageshack for AT LEAST 6 years now. I remember they changed some policies in 2015 where they said anything you uploaded here will be deleted UNLESS you are premium. That was the moment of my defeat. I didn't take it seriously, I mean how can they delete all my images, right?
I was wrong, my images are there, but they are just white blank frames, nothing else. First uploading was free, then they implemented a trial account and after that they started charing 1$/month. Now it's 3$ and I've sent them 7 e-mails for support. I will pay them, If that's what they want, to get back my FRIGGIN MEMORIES. I don't have my old hard drive from 6 years ago, they won't even respond and tell me to at least f$%k off.
If you are in any doubt of whether to go with them: DON'T. I am not lying right now. I am currently on a crusade to bring those $#*!s down. This used to be a great, professional and reliable website. Now, it's just an empty void waiting to be filled with suckers like me who will fall for them.
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Katharine
3 years ago
They promised to recover my items with premium membership 5 months ago. Time to report their lying asses. Oh they dont respond to any customer emails
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Gary
3 years ago
Can be trusted – nothing wrong found during a very long time of usage. A convenient image hosting service. Be careful with children – pictures can be inappropriate
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Beau
4 years ago
If you need a image hosting site go to photobucket. Imageshack is not worth the time or effort
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Ryan
4 years ago
They need a 100 negative stars I have paid ImageShack to restore my photos they took offline to make me pay. I paid and have sent e-mail after email asking the to restore my photos. They are a rip-off steal your treasured photos of loved ones no longer here and won't restore them.
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Emma
4 years ago
I am a loyal paying subscriber to ImageShack. A few months ago I received a message from them that my credit card details were no longer valid. Having received a new card from the bank the expiry date had changed so I duly made the necessary changes and received (automated) confirmation that the changes had been accepted. This was further confirmed with them debiting my credit card for their services. Unfortunately my subscription status has continued to indicate "EXPIRED" and as such I am unable to upload. I have e-mailed their Customer Service four times and also left a voicemail on their phone. 2 weeks on and still no contact from them. My account remains "cancelled". I guess they just don't care and it looks like I'll have to get my credit card provider to block them and I will have to go to one of their competitors. Naturally I shall not be happy about the photos I will lose.
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Maegan
4 years ago
I've used ImageShack as a paying member for years, but images keep disappearing. Sometimes they can retrieve them, sometimes they can't, which really isn't good enough. I used to have their uploader on my website for my members to use, but now they have deleted all free images and every, single one of their images have now gone, leaving ugly pages with missing images, giving my website an unprofessional look. I need a reliable image host but this one doesn't appear to fit the bill.
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Derek
4 years ago
ImageShack is terrible, don't trust them. I used their free service and they changed it without telling me. They deleted all of my 214 pictures and starting charging me even though I emailed them requesting that they close my account. They don't have a phone number and they never return emails. I had to have my credit card company block them from future charges. ImageShack is a scam. Do NOT trust them because they'll rip you off too. Shutterfly and Google photos are free and very good, use them instead.
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Nina
4 years ago
Years ago I used ImageShack for all my image hosting needs but ever since it became a paid membership website it ruined it for everyone. I for example had stored a ton of pictures on ImageShack and now they're all dead, inactive, gone. Extremely disappointed by ImageShack's stance on this.
Honestly, at the very least they could have kept the old images before the paid membership went into effect or send its users an alert to download the pictures rather than turning them into digital dust.
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Jessica
5 years ago
This is a really terrible thing. I used to trust ImageShack.us in fact I've used it for years and I was a sworn user to it and I used to recommend it to everybody needing a free image host.
Until ImageShack decided to drop their free service and removed all pictures on their free service. This is their full right, and I don't have any trouble with THAT. BUT! Suddenly they turned all existing links into advertisement regardless if the sites linking to the old images allow that or not turning me and everybody else who used their services in the past into spammers. Lots of sites do not allow me to edit those links out any more (as they had an edit or remove time of only 15 minutes, and that time has been long past now), so the spam is sealed there forever.
This trick is lower than low and I and a lot of other people have been used by ImageShack, which is totally unacceptable. I was considering to use their paid service when the drop of the free service was announced, as I do have some stuff for which I'm willing to pay for a good host. My interest to go to ImageShack.us for that has been gone due to this unforgivable stunt.