Gymcompany

Totally unacceptable business behavior: I ordered a treadmill which was in stock with an expected delay of 6-10 days to be delivered. After two weeks I received an email informing me that I should be delivered the week after. The week after I received nothing and when I inquired about it I was told the item was out of stock and they don't know when they will have it. I cancelled the order, don't waste your time they are totally unreliable

Gymcompany made some errors in techical declarations of the prodict that I have bought. But at the and it was all goog for me. They have top quality products and very good prices. Ivan Klari膰

After trying to contact them for a 鈧?k machine they have taken 2 months so far and I haven't even gotten a quote/ reservation. I've been asking multiple times because their website is the only one that sells this brand.
Force USA doesn't want to help because their contract with EU is only to sell their stuff.
The spain sales person was decently helpful,
The French sales person (Nil) should be fired for being so bad at his job. If you hate your job, just quit and let someone have the job that actually wants to do some effort.
I really wanted this product but I've decided to buy something else so I don't have to deal with their website.
Contacting the Belgium, French or Dutch(Netherlands) department has been hell because they don't respond on phone calls either.

Edit: after this review it took them a few hours to ask for more information while taking almost two months for a simple quote. Treat your custommers right from the first time.

Do not trust this company, do not trust the fake positive reviews and do not waste your time. Took my money immediately and postage costs for item they didn't have in stock. Now fair enough, it may not be their fault if the manufacturer hasn't got to goods to supply them with. But don't allow someone to pay for it then and then give the customer a tale of rubbish when they ask for refund months later. It took the threat of legal action before I finally got my money back after weeks of chasing. They try to get bad (honest) reviews deleted, then clearly add fake reviews listing people's names too. So only listen to the bad ones, trust us!!!

Excellent, well priced product. Delivered on time from Spain to the northern half of Sweden, in perfect shape. Immediate, friendly and efficient response to my emails from the customer service. If I ever want some related product I will definitely not hesitate to order from Gumcompany again. I am a happy customer!

The worst delivery experience I had in years. A very expensive rowing machine (1.500鈧? was ordered for private use as a present. Agreements were made to have it delivered on the birthday date. The machine has arrived 2 weeks later than agreed (2 weeks after the birthday) and 30 days later than the order confirmation shows. All I heard from the service lady "sorry – there is no machine in stock" – well…. the website showed differently once the machine was ordered. It all to find out that they took my money (extra 50鈧? to have it delivered to the flat directly and never even transfered this money and this additional requirement to the logistics company. Had to carry the 60kg machine to the 3d floor myself. Great stuff guys! Never again!

Terrible service. I鈥檝e tried to order equipment and they do not reply to emails. I鈥檝e phoned them 3 times and been told they will respond to my email on the day of the call. I鈥檓 trying to give these people money and they don鈥檛 respond. Terribly run company. Avoid avoid avoid!!!

Finger weg von diesem Unternehmen – do not buy from this company – no compre a esta empresa – n'achetez pas 脿 cette soci茅t茅
The service is appaling, you never get someone on the phone, you are lucky if someone answers your emails but delivery is certainly not on time. I paid for a spinning bike in May with delivery promised for June. We are now in August and I still haven't received anything – not even a message if and when delivery is expected for. It seems all the bad experience with GymCompany is real. Never again.

I ordered a stairmaster that was on presale and not on stock. It has been delivered exactly in the timeline given and the communication with the company was excellent. Don't let you influence by any negative reviews you may see about Gymcompany. it's a small company and they have to handle a high volume of orders especially in times of crises like now where everybody wants to stay in shape at home..I can only recommend ordering with them you will get no better price for sure and they have a wide selection of excellenty quality machines.
GO FOR IT! you will not regret it!

Ordered a rowing machine, paid, heard absolutely nothing for 2 months, communication terrible, phone lines 'cut off due to unpaid bills' and no replies to any emails. AVOID THIS COMPANY!!! MAD STRESSFUL AND NOT WORTH IT.

I will write in English so that the headoffice in Spain can understand.
Via the website I ordered a running machine which, according the website was available. Finally it was not. I got a message from Nil Lacort who proactively suggested another product. We exchanged mails and came rapidly to a conclusion. I thought he just was great. He confirmed then the delivery of that product and I gave him the exact delivery instructions. Excellent work and you can trust him.
The problem is clearly in Spain. I did not get any reply when I wanted to have some information about the delivery date. Finally, I received a mail from the trucking company Dachser in Spain, in spanish. I tried to get more details from them, without success. Finally, the trucking company arrived in Switzerland (by the way without the shipping instructions Nil Lacort had given to the headoffice in Spain!), where the trucking company coodinated very well with me and delivered the running machine. Since then I am using it regularly and it is working great.
To summarize: Gymcompany in Spain = a disaster. Dachser in Spain = a disaster. Dachser in Switzerland = just great. Nil Lacort = Outstanding. If he was not there, I think I would have cancelled my order. Gymcompany can be proud of having such a commercial guy to iron out the poor standard of the headoffice.

Do not buy here.
Tried to buy exercise bike. Promised delivery in 3-5 days. Turns out equipment is out of stock and now it is impossible to talk to call center and they do not reply to emails.

Communication is awful. Delivery is slow. They delivered the wrong item twice – still waiting 1 month after I paid. Once they have your money they don't care.

They recommended the site. Very good customer service and quality, I like its location.

was very helpful when helping me find a resistance band. good service

Very easy to use. A good selection of different levels of equipment with accurate reviews for me to choose from.

I liked that the website was easy to navigate and when I needed more advice I called the helpline and received a response to my many many queries! Thank you

The staff have been fantastic and able to give necessary explanations when required

Great prices with everything you will probably need in your gym, highly recommended

was very helpful when helping me find a resistance band. good service

Great site, fantastic range or products, no hesitation in recommending these guys for gear to get in shape.

Excellent shop. a large selection of fitness equipment. I ordered a treadmill. All delivered clearly and on time. The price is completely arranged. Recommend.

This is a great company. I have used them a couple of times and their customer service is brilliant. thanks gym company

Fantastic website and customer service with very good prices!

Always prompt delivery, never any problems, great company to order from I use them often would highly recommend ??