GuideandGo

no problems, fast easy booking

One word in capital letters "FANTASTIC "

We liked it very much and had a lot of fun. The divers took very good care of us at all times and so we felt very safe.

We just took an afternoon walking tour of Picasso in Barcelona. Our guide was excellent and we would totally recommend?. His knowledge was outstanding?

Very well organized and a good all round tour of Lisbon. Even for the inexperienced cyclist.

Helpdesk service was fast and friendly : I could not find my tickets in my mailbox, so I used the chat function on the website to ask for help. I received my tickets a few minutes later. Nice !

Quick and steady service, trustworthy

Fast response from customer service both throuh online and email

Online ordering of NY Citypass. All went fine without any issue.

Easy to use and great price

No problems, booking went according to plan.

Our guide was Dave. Great guy with a lot of historical knowledge.

Perfect and fast service. Cheap as well

Disappointed that " the caves will not be forgotten " slogan FORGOT the CAVE PAINTINGS. We felt this was implied thus we are disappointed ?

Great service when we wanted to change our pick-up location. Had an awesome experience in Curacao thanks to guideandgo!

The trickets never came, so we had to wait in line anyway to sort it out. Really annoying when you prepare just to avoid exactly that

Tickets are not in spam or any other box. We got an orderconfirmation and had the bookingnumber in that email. So we did get tickets. We just had to talk to one service person, then the information and then they printed our tickets in the giftshop. We made it in time – and I'm sure it is not that difficult most of the time. We would just have gotten easier through by buying the tickets after standing in line. That's all.

Everything went smooth. Very helpful support! I'll recommand GuideandGo to my friends.

I like it trust pilot because my children then say plane

Great trip, awesome crew

Very good service.

I booked a walking tour of the Jewish Quarter of Budapest. Instead of the walking tour we were given a tour of the Dohany Utca Synagogue and a guided tour of the museum. The entrance fee to the Synagogue and museum (including a guided tour of the synagogue) is 4000 forint (approximately,
$14.50 per person) I paid double the fee per ticket under the assumption that it was a tour of the Jewish Quarter as per the confirmation and the prospectus. In addition the guided tour of the museum was totally misleading. The person conducting the tour was not familiar with Jewish practice and made quite a few totally incorrect representations of Jewish practice.

We were totally misled by the ad for this tour and disappointed in the tour itself. I would discourage anyone interested in the Jewish Quarter of Budapest from taking this tour.
When I complained about the misrepresentation I was told I should have complained to the guide. I explained that I wanted to make sure I didn't make a mistake by misunderstanding the prospectus. Once I checked I realized that I had booked a walking tour of the Jewish Quarter and that is not what we got. I did get a refund of 25% from the company but I still feel I over-paid for the tour we got.

Very good service. We had a lovely daily excursion.

Great service (live chat) when I needed support to book the transfer. The taxi was right on time, the driver was friendly.

Friendly staff, always willing to help when the booking gets a snag due to operators not responding, or availability is incorrect.

Satisfied, good service.