Howard
4 months ago
Total rip-off, avoid UPC system altogether. This is not for small players. Big guys can buy hundreds of thousands for a fraction of the price – but once again, small business is left to hustle, hurry, and waste enormous amounts of time and money.
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Esmeralda
7 months ago
Don't lose your money, they will sell you used barcodes as new that doesn't work . very nasty customer service will never help you. Be aware, I already filed complaint with the BBB..
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Randal
9 months ago
Be aware!!
I just filed a complaint with BBB on GS1 US.
I am not sure if I will get my money back ($2500) but this is the email I got from them today.
It sounded threatening to me..
Background: Our company purchased UPC from GS1 website on 03/31/20 for urgent use, our credit card was charged and received an invoice right away. However, no UPC nor instruction was emailed to me until 04/24/20 after I filed a dispute with my credit card company on 04/22. I tried to contact them through email and their website and calls (no one answers) during the first couple weeks. I explained to them what happened to me and hope they could improve their service to others on 04/24. This is the email that I received today on 04/27.
Email from GS1 US:
"Thank you for contacting GS1 US.
I apologize you've this experience. Just as an FYI, a thought befor disputing, keep in mind many retailer and trading partners require your GTIN/UPC-A be issued by GS1. We do not offer refunds and I do not know how that will work with disputing to your credit card company. I just wanted to make sure you are aware if your account is Terminated or cancelled and it does turn out you do need have GS1 compliant barcodes you would be reapplying and paying the 2500.00 initial fee again.
If this is not a concern or you don't have any other questions no other response is needed.
Thank You,
Shelby "
I just filed a complaint with BBB on GS1 US.
I am not sure if I will get my money back ($2500) but this is the email I got from them today.
It sounded threatening to me..
Background: Our company purchased UPC from GS1 website on 03/31/20 for urgent use, our credit card was charged and received an invoice right away. However, no UPC nor instruction was emailed to me until 04/24/20 after I filed a dispute with my credit card company on 04/22. I tried to contact them through email and their website and calls (no one answers) during the first couple weeks. I explained to them what happened to me and hope they could improve their service to others on 04/24. This is the email that I received today on 04/27.
Email from GS1 US:
"Thank you for contacting GS1 US.
I apologize you've this experience. Just as an FYI, a thought befor disputing, keep in mind many retailer and trading partners require your GTIN/UPC-A be issued by GS1. We do not offer refunds and I do not know how that will work with disputing to your credit card company. I just wanted to make sure you are aware if your account is Terminated or cancelled and it does turn out you do need have GS1 compliant barcodes you would be reapplying and paying the 2500.00 initial fee again.
If this is not a concern or you don't have any other questions no other response is needed.
Thank You,
Shelby "
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Donald
1 year ago
*SCAM ALER!!!! DON'T USE JOIN MY LAWSUIT AGAINST THEM!
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Peter
3 years ago
GET A GTIN EXEMPTION FOR AMAZON FBA!! Terrible policy, I don't recommend. I got screwed so I hope you don't have to
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Ronald
3 years ago
Bad company…..Terrible refund policy for small businesses.
I used ONE GSIN number and discovered their products were unnecessary for Amazon. Too late. Too bad.
I used ONE GSIN number and discovered their products were unnecessary for Amazon. Too late. Too bad.
Absolutely terrible customer service
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Ramon
5 years ago
Have taken a account with for 3 years & now i want to cancel the subscription & they are asking all the barcodes back .SEE the note below
Once your account has been closed we will return all your assigned prefixes to us. As agreed when you became a GS1 UK member, it is important that you immediately stop using any of the GS1 identifiers and barcodes, since continuing to use them could lead to duplication problems for GS1 UK members.
Once your account has been closed we will return all your assigned prefixes to us. As agreed when you became a GS1 UK member, it is important that you immediately stop using any of the GS1 identifiers and barcodes, since continuing to use them could lead to duplication problems for GS1 UK members.