Kent
5 months ago
Bought the headphones a while back now
Bluotooth cuts out
Does not hold charge
Customer service is not helpful
Bluotooth cuts out
Does not hold charge
Customer service is not helpful
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Madison
7 months ago
I have the equalizers v3. Not premium at all and hold no charge after maybe 3 to 4 months of use. It goes without saying they won't respond to you if its about tech support so warranty is a joke. No point writing anymore on this, the company is a scam or at very least a sham!
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Caleb
7 months ago
I orderd a pair of matte black V.3 Equalizers. I'd like to start by saying the head phones fit, and sound great, and hold a charge fairly well. That being said they are cheaply made, pretty much out of the box the slider on the left ear piece pretty much moves on it's own and the rubber padding of the headpiece started peeling off after about a week. I tried emailing C/S several times and got ZERO response….nothing at all. Very disappointed
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Angelique
8 months ago
No customer response. I wouldn't spend my money here again.
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Francisco
8 months ago
I've ordered a total of 6 pairs of headphones from them for me and my wife. Every single pair of v2's stopped charging and hold no charge after 3-4 months of use, battery life is less than an hour. It's a shame, they have a great desgin but cheaply made. The frame snapped on my pair of v3 after usingit a handful of times. The only pair that is still currently working is the grip free which i bought in 2019. Customer response is non existent when I reached out.
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Becky
9 months ago
Had to give it one star but I wouldn鈥檛 even of done that if I didn鈥檛 have to. Absolute waste of money mine quit charging after a month and they will not return emails. Do not waste your money.
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Dwayne
11 months ago
The two stars are 1) they sound good and 2) they fit snugly when working out. Beyond that, They are made very poorly and customer service is lackluster. They look good in the ads with the sexy girl and the pumped dude working out AND they look good for the first few months… then they start falling apart. the paint on the small amount of metal it has starts easily scratching, the rubber on the top head band starts coming apart and the plastic cans over the ears separate easily. Fortunately I managed to keep them active for 1 year and 1 month (Bought then in Feb 2019 with a 1 year warranty) then the ear piece broke off completely in March of 2020. I wear these things mostly when Im in front of the computer and have NEVER dropped them. I'm not a beast at the gym so they have never endured a large amount of abuse. They simply start slowly falling apart with casual wear.
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Kent
1 year ago
I ordered a Gripped Active, it arrived in time. the headphone doesn't work, I can't charge or turn it on. The company doesn't answer emails or Instagram messages. very disappointing for this price
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Laurie
1 year ago
For years the problem that I have had was finding the right headphones for working out. Due to ear problems having any headphones that stick within my ears was not an option. I have purchased many headphones. Six on our last ones have been 鈥淕ripped鈥?headphones. We were attracted to those due to to no sliding off your head that they advertise. The problems with them is that they are cheaply constructed, would fall apart, wires would disconnect, not enough padding in the ears so all the pressure to keep them from sliding hurt our ears. But we couldn鈥檛 find anything similar. Well after the last time dealing with them, not receiving our headphones, and not receiving a credit back from them (we had to dispute our credit card charge and the company never returned any of our six plus emails) we decided to move on to find other headphones. That brought us to Cowin E7. They are ok. We use them for Bluetooth at our gym during cardio. The remain of on fine during cardio. The problem is that the audio constantly cracks in and out when connected to the tv on the cardio machines. I have switched to various machines and still have the same problem. I have not had this problem with any other headphone previously. When lifting weights these fall off your head constantly. On many of the machines we have to remove them completely because they are too bulky to fit into the machine.
The noise cancellation is ok but does not completely eliminate outside noise but it does an ok job. These headphones are not bad enough to force me back to Gripped Audio headphones, but they do lead me to believe that there must still be something better out there for working out that is reasonably priced.
GRIPPED HEADPHONES are not the best headphones, but are by far not the worse we have had. I we have had 6 pair that we received and another pair that never arrived. Trying to reach this company is almost impossible. They have not returned one of or over 6 emails about our last order of their too often the line headphones that we never received. Previous headphones we had of theirs the plastic band that runs across your head would break, the part on your ear that controls the volume would fall off, we had to crazy glue parts to keep it together. Why did we go back so often. First we thought that we just needed to upgrade to there too if the line headphones, well the still sucked!! Yes they grill so they did not fall off our head like other head phones by the foam is horrible, so the pressure hurts your head. Customer Service is non existent!! If you have a problem it is hit or miss if they will contact you back to resolve it. We finally had to dispute the charge on our credit card because we never received our headphones, they acknowledged they are sold out, yet still did not credit back our credit card.
STAY AWAY FROM THEM.
Update: They never returned our emails. Luckily the credit card saw that they are at fault and they refunded the cost of the headphones. Buyer beware.
The noise cancellation is ok but does not completely eliminate outside noise but it does an ok job. These headphones are not bad enough to force me back to Gripped Audio headphones, but they do lead me to believe that there must still be something better out there for working out that is reasonably priced.
GRIPPED HEADPHONES are not the best headphones, but are by far not the worse we have had. I we have had 6 pair that we received and another pair that never arrived. Trying to reach this company is almost impossible. They have not returned one of or over 6 emails about our last order of their too often the line headphones that we never received. Previous headphones we had of theirs the plastic band that runs across your head would break, the part on your ear that controls the volume would fall off, we had to crazy glue parts to keep it together. Why did we go back so often. First we thought that we just needed to upgrade to there too if the line headphones, well the still sucked!! Yes they grill so they did not fall off our head like other head phones by the foam is horrible, so the pressure hurts your head. Customer Service is non existent!! If you have a problem it is hit or miss if they will contact you back to resolve it. We finally had to dispute the charge on our credit card because we never received our headphones, they acknowledged they are sold out, yet still did not credit back our credit card.
STAY AWAY FROM THEM.
Update: They never returned our emails. Luckily the credit card saw that they are at fault and they refunded the cost of the headphones. Buyer beware.
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Holly
1 year ago
Bought the V.2 model after seeing them advertised on Instagram and a couple of people I follow recommended them. Completely regret that decision. Even though they claim to be "fitness audio", I have seen other headphones 5 times cheaper last longer.
Absolutely do not buy them.
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Andres
1 year ago
This company is a joke – do not buy from them! I didn鈥檛 receive my order and their customer service was atrocious in trying to resolve the issue. They didn鈥檛 take any responsibility and I ended up out of pocket and without a Xmas present for my son.
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Dominque
1 year ago
Save your money. Their customer service is crap. Had an issue with pair of V2. Took forever to get a replacement pair. Replacement pair lasted a couple months. Battery won't last more than a couple hours tops. Have sent several emails to them and as the time before no response. They even went as far as to block me from leaving any comments on their Facebook page. The company is a joke.
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Shantel
1 year ago
FM tuner does not work. Initial response from company was instructions that didn't work. After that they did not respond. DO NOT BUY FROM THIS COMPANY UNTIL THEY HONOR THEIR SERVICE AND WARRANTY.
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Samantha
1 year ago
UPDATE:
I eventually received the headphones and they are awesome! Great sound, sturdy, very stable bluetooth connection and they fold up nicely. So I revised my rating to 5 stars. The headphones deliver and the price was great!
_______________________________________
I placed an order on 12/3/2019. It is now 12/12/2019 and I have not received a tracking number. Attempts to contact the company have failed. They do not respond to emails. Did not call the number because I am in USA and they are situated in Australia.
I eventually received the headphones and they are awesome! Great sound, sturdy, very stable bluetooth connection and they fold up nicely. So I revised my rating to 5 stars. The headphones deliver and the price was great!
_______________________________________
I placed an order on 12/3/2019. It is now 12/12/2019 and I have not received a tracking number. Attempts to contact the company have failed. They do not respond to emails. Did not call the number because I am in USA and they are situated in Australia.
Would not recommend anyone trying to buy items from them. Appears to be a scam. I am giving them 30 days to deliver the product. If I do not received it by 1/3/2019 I will open a dispute with my credit card company.
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Tamara
1 year ago
Awful, nonexistent communication and even worse headphones. They will break sooner rather than later.
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Forrest
1 year ago
I ordered my son some headphones and paid extra to have them shipped within two days. And I never received them. I tried emailing them numerous times and not replies. Their phone number is no good. This site is a scam. Now I am out 80.00 at Christmas time and no present for my son.
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Gilberto
1 year ago
Just got my gripped actives.
Im not too happy with the product to be honest.
They look like second hand product. I can see dirt on them (i know it is white colour) but still, when buying new product i expect new/clean. Another think, few scratches under the plastic foil, eirphone magnets looks dirty and used, plastic "decor" on collar going off. Sound, not bed for the price $30. Wouldn't spend more on them.
Very poor battery, work for over hour not 6h
Send few emails to them with few pictures of the product (photos made straight after unpacking) and nothing.
No respond. Terrible customer service!!!
I do not recommend company GRIPPED FITNESS AUDIO
Im not too happy with the product to be honest.
They look like second hand product. I can see dirt on them (i know it is white colour) but still, when buying new product i expect new/clean. Another think, few scratches under the plastic foil, eirphone magnets looks dirty and used, plastic "decor" on collar going off. Sound, not bed for the price $30. Wouldn't spend more on them.
Very poor battery, work for over hour not 6h
Send few emails to them with few pictures of the product (photos made straight after unpacking) and nothing.
No respond. Terrible customer service!!!
I do not recommend company GRIPPED FITNESS AUDIO
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Katie
1 year ago
I am on my second pair of the V2 headphone. I was not super pleased with the first pair. First, let me state that the sound is pretty good and the comfort is better than i expected. That is about all i an say positive for them. My first set started with the battery never charing to 100%. The most it would ever charge was 90% no matter how long i left it plugged in or if I unplugged it for a little. Next came the hinges which began to loosen within a month so that they never stayed folded. I was taking them out of my gym bag which i had on the rubber mat and the ear piece broke when they hit the mat; a distance of about 4 – 6 inches. Having them close to a year, one side stopped working. Reluctantly i bought a second pair. Hoping they would be better. I am not surprised that my new pair are so far the same. The battery life is supposed to be 4 -5 hours. well that is not true. Maybe 2 – 3 at most. I had 80% charge and within 30 minutes they started beeping indicating battery is low. They never charge 100%, even after letting them run down completely. So the battery life is terrible. The hinges are starting to loosen just like the first pair after only 2 weeks. They upgraded to a neoprene case which is much better than the cheap bag. I am very thankful i spent only $30 for them each time because if I would have spent the $80 that they actually sell them for (or they say they cost) i would be much more upset with them than I am.
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Natasha
1 year ago
Do not buy, I repeat do not buy headphones. These might be the worst headphones in the history of headphones. I definitely wasted my money. Smh
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Sergio
1 year ago
My first V3 snapped, but i still bought again from them this time its V3 lift headphones. It just works great for its cheap price, sounds almost par with beats. One thing i like about it is it wasnt too big like other gym bros use to wear with a snap back hat with it. I think this time it wont snap easily due to reinforced hinge, its a great headphones while i cant speak for their earphones
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Rickey
1 year ago
I bought a pair of the ear buds. They sometimes fall out of your ears. The ear buds themselves fell apart so I had to superglue them together. After maybe 2 months the battery would no longer hold a charge. I know I didn't pay much for them but thought they would've been better.
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Sheri
1 year ago
Died in a week. Arrived broken and literally stopped working in a week. I exchanged 24 emails with them the gave up and went to my credit card. DO NOT BUY
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Chad
1 year ago
Horrible product! Had to exchange 3 times do to a hinge breaking at the same spot on all of them. Now the last set we have, a white set, the material that's next to your ear is cracking and basically shredding off. I ordered cover's for them 7 days ago and haven't received them even after paying almost as much to ship them as they were to purchase. I looked today and they are still on the East coast….after 7 days. I am in Wyoming, so at this rate, I'm thinking I might have them by Christmas! Gripped will get no more $ from us and I will write this review every place I can!
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Ruben
1 year ago
If you like throwing money away BUY THIS PRODUCT terrible 2 pair broke during 10 month of use. Not at all hard wearing!
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Stacy
1 year ago
JUST TERRIBLE!!!
Have now gone through three sets. Look at them funny and they snap at the hinge.
Cheap plastic, horrible customer service, non responsive.
I filed with the BBB and Gripped did respond to them either.