Greentoe

Saved hundreds of dollars on a 65" OLED. TV came shipped in great condition, would use this service time and time again. Thank you Greentoe!

On 12/30 I "got the deal" on a new camera body and the price was good (2 stars); no tracking, no updates, in the dark until my Amex was charged ten days ago. I'm still waiting.

I bought a dishwasher and microwave for our kitchen remodel. We saved about $150 on the dishwasher ($850 instead of the $1000 that most places sold it for), and about $35 on a microwave that we got for $465 instead of $500. If you're buying big-ticket items, it can add up. The only minor concern is in regards to timing. We had a cushion because we were buying in advance of our remodel, but if you're in a pinch, you might find communication a bit lacking. That said, I don't think it's Greentoe's issue… I think that is more on the retailer that ultimately sold us our products.

I've gotten amazing discounts on high-quality products from authorized dealers, specifically on a Samsung Fridge, Microwave, and Oven. We're satisfied with all of them.

I purchased canon eos rp camera just before Thanksgiving and I am loving it. The camera is really awesome. Greentoe was able to ship the product on time. I found the better deal here. Looking forward to doing more business with greentoe.

I had the exact same experience as another reviewer. Placed an order for a TV during thanksgiving period. The offer was accepted but it had been in process for days. I tried to contact customer service and I got no response. In that period of time, the price for that TV dropped lower on Amazon and Costco, and I could have had it delivered and set up. Don't fall for something too good to be true.

They advertised a bbq grill a a good price. I went through the entire process including giving my financial information and me being obligated to go through with the deal if my "offer" was accepted (in this case they advertised the price and I was actually accepting the price they listed. They accepted my "offer" then days later notified me that they don't actually have the item, that if I let them hold onto my $1128. 00 they anticipate being able to ship it out in several months! What a scam! Avoid.

Great experience. Got a great deal on tv- better than Black Friday price.

Awesome experience, bid twice on two separate items(lenses/photography) and got them for the price I wanted!!! Fast shipping and overall quality services. If you haven鈥檛 used Greentoe, don鈥檛 hesitate to use them!!

I ordered a Denon AVR-X4700H which was delivered on schedule. I am glad to have found Greentoe. Based on my experience so far I am confident enough and happy to recommend Greentoe to others.

Tried to buy a washer/dryer from this organization. It was a waste of time. Price quoted for the dryer was about the same as Home Depot, I requested that they match the same price on the washer as the dryer. They told me I wasn't being 'realistic'. I asked them to cancel my request.

What I can say is that Wayfair and U. S. Appliance were both cheaper than Greentoe, my specific reason to try to use this company was that I wanted to use an interest-free line of credit.

They did not save me money and they did waste my time. Perhaps they are less expensive on some items, but in this case, I would give them a big fat "F".

I purchased a home theater receiver, this was my first time using Greentoe. Everything went great! Communication and tracking from the time my order was placed until it quickly arrived at my door. A++

Greentoe sounded too good to be true, but my whole experience with them was fantastic! When I started looking for a soundbar, I was disheartened to find the Sony HT-G700 (my ideal purchase) was priced no lower than $600 pre-tax, and it simply wasn't in my budget… until I stumbled onto Greentoe.

Not quite believing in the hype at the time, I threw out a massive underbid for $400 and quickly received a counter offer for $450. For those of you who don't feel like doing the math, that's 25% off before you consider $450 was their total offer鈥?including tax. In total, I saved no less than 30% even when considering the lowest possible price available anywhere online.

Despite necessarily vague information about shipping, my order took only 3 days to arrive after my payment was accepted, and the soundbar arrived in perfect condition with zero issues.

When it comes down to it, Greentoe has the absolute best deals you can find, and every retailer is officially manufacturer-authorized. Don't miss out; use it!

I was seeking to purchase a Sigma E-mount 24-70mm f/2.8 lens and decided to give Greentoe a shot. The lens I was trying to buy retails at $1100 and to the best of my knowledge has never gone on sale before. I submitted an offer of $950, which received a counteroffer of $1020. I then further countered with $990 which was ultimately accepted (this was a price that matched the best possible price for the lens given that B&H was having a sale with a coupon code that gave 10% off on a lot of different equipment, but seeing as B&H would charge me tax, this still represented a pretty big savings).

The retailer proceeded to get the lens shipped out quite promptly and I received it about 3 business days later! The lens arrived in perfect condition, box and everything, could not be more satisfied with how the transaction unfolded. Looking through other reviews, it seems like maybe buying large appliances is a little more cumbersome of a process, but for photo needs, Greentoe was awesome!

My bid was accepted for a refrigerator on 9/25/20. On 9/26 I received another offer for $1,100.00 over my accepted bid. On 9/27 I was again offered a higher price vendor or for $165.09 less than my original accepted offer I would have to wait until at least 11/12/20 for delivery. I opted to wait for delivery. On 9/28 Greentoe cancelled my contract due to delivery delays. If the vendor and I agreed to offer, why was Greentoe able to cancel this offer.
Was there even a vendor to begin with? Did Greentoe not foresee enough commission to honor this purchase?
Please stop wasting peoples time on bait and switch schemes. Your site would have been alot more honorable if you would have just rejected my offer to begin with.

I was comparing the 2 normal websites that I use, for a music gear purchase, and they had exactly the same price for the item I wanted. I decided to also try Google's "shopping" option…a price $40 less came up, from a company (Greentoe) that I'd never heard of. I was skeptical, but read about them and thought it was a brilliant concept. I told some friends, after ordering, and they all laughed and felt I had fallen for a scam. Today I received the exact item I'd ordered, for a roughly 25% savings, and the last laugh is mine! Thank you Greentoe!

I was initially hesitant because I've never used the service and it seemed too good to be true. However, I've successfully used them for 2 major purchases and saved a few hundred dollars. As Greentoe stated, I dealt with authorized resellers, so my purchases are covered by the manufacturers' warranties. Shipping times are roughly the same as if you ordered the item directly from the resellers website. My only advice to get an offer accepted or receive a counter offer, is to be realistic with the price. Don't expect anyone to accept a $500 offer for a $2000 item. It's more likely to be accepted or counter offered if you offer $1500.

This is a location where great pricing meets terrible customer service. I purchased an expensive oven. I was told it was in stock. A month later, I am still waiting for delivery. Greentoe customer service – non existent. Contact the purchasing store Plessers – unhelpful. Call the transportation company – call waiting for over an hour each time and you get the runaround. Better to purchase from Home Depot, Best Buy or Lowes. This experience is the worst.

I bought a TV through Greentoe, I received it in a reasonable amount of time, it was handled well in shipping, I had a receipt in the box. Everything went as expected and I'm very happy with the price I paid for the TV I bought. Would use them again.

Read the reviews, so gave it a try. Made an offer, got a great counter and accepted, as Greentoe is required to let you know, per the vendor, if the item is in stock and will ship right away or if there is any delay, they need to state this and you can either accept or decline. Once accepted, they charge you right away. This all went smoothly and then it was quite a few days or so till I even received any email from the actual vendor with my order and to create a sign in to follow it. I did all this and continued to follow up online to no avail. So after a full week of nothing, I emailed customer service, got no answer, then called and was given the complete runaround about the item order not being sent to warehouse for shipping yet and not explaining how on their actual website, the item shows in stock and if ordered that day, an expected delivery of Sept. 21-26th at the latest. SERIOUSLY!

So, after detailing all these facts to the customer service agent, she rudely kept cutting me off with again, the runaround, like a script, with no actual answer to my question or statements to back anything up. So I tell her about my situation in full and explain that if I cancel now, will I get my full refund. She says yes, but in 5-7 days. I'm not even sure to believe I will get anything back and scared to take that risk but also, my order is in the air and nothing be done. This is crazy. No communication, updates, nothing. I don't know what to do next.

Buyers beware, because this is not simple or smooth transaction process. I will never ever do this again and I will tell anyone to NOT do this! Extremely bad experience so far.

Got an awesome deal for my TV, wish I had known about greentoe before!

My experience with Greentoe was very disappointing. I loved the concept behind their business model. I was wanting to get four 65鈥?LG OLED TVs. I put an offer in on the 65C9PUA on 5/11 to see if it鈥檇 be accepted. I received a counter offer of $1,949 which was too high for me, and I decided to wait the week I said I would when I placed the offer to see if I could get a lower offer (as the site states you could get a better offer if you wait longer for a counter offer). Jamie Pezzola e-mailed me on 5/11 inquiring why I didn鈥檛 accept their good counter-offer, yet, and if I had any questions for her. I told her the counter-offer for the C9PUA was too high, noted Newegg had it listed at $1899, (which they had e-mailed me a list of authorized retailers for LG which included Newegg) and asked if getting four of them could lower the price – and asked how I could put in that I wanted four. She told me Newegg was no longer an authorized retailer, getting four wouldn鈥檛 reduce the price, and that I should put in four individual offers in order to get four TVs. She also noted she could get me the 65B9PUA for $1,749.

I followed Jamie Pezzola鈥檚 instructions and placed four individual offers on the 65鈥?B9PUA for $1,700 on 5/23. I received counter offers at $1,749 and accepted them on 5/23. I had to give a work e-mail on 5/23 for the order to process, which I did, and then I was charged $6,996 for the 4 TVs. On 5/25 Michael e-mailed me asking if I meant to put get 4 TVs, which I immediately confirmed that I did. He responded saying he would process it. I received information on who would be sending them. I checked the retailer鈥檚 website and they indicated they had 15 TVs still in stock (as the 2020 model had just come out). One order was 鈥渟hipped鈥?on 5/26 while the other 3 remained 鈥減rocessing.鈥?On 5/29 FedEx delivered one of the TVs. I noted Greentoe鈥檚 site states it can take 10 business days for items to be delivered, so I waited. On 5/31 the orders became 鈥淧ending Shipment鈥? While waiting, I aw their retailer and almost every other authorized retailer goes out of stock for the 65B9PUA. On 6/5 I contacted Greentoe about the 3 pending shipment and received no response.

On 6/9 I contacted Greentoe about the 3 still being 鈥淧ending Shipment.鈥?Jennifer responded on 6/9 stating:
鈥淚'm very sorry about this and i'm honestly not sure what's going on with the other 3 orders. I'm checking on this right now and will get back to you asap.
I do see that they might be sold out of the b9 but you got the orders in time so i'm really not sure. If they did sell out, is there any chance you'd be interested in the c9 instead for $2099 each (or something around there). Either way, i'm finding out right now and will get back to you asap!鈥?br />

On 6/11 I asked for a follow-up, as I noted 1 of the last authorized retailers had 3 TVs still in stock, but I didn鈥檛 want to buy them AND still get the 3 from Greentoe.

Jennifer responded on 6/11 evening with:
"Hi Michael,
I'm so very sorry about this. Something went wrong here and they never entered your orders for the other 3 tv's, then I'm so very sorry. I just checked and they don't have anymore b9's in stock. That's why they never entered them, I think they ran out of stock by the time they realized. I'm so sorry about this. It's never happened before.

I can get you the LG 65c9p for $2099 each instead if you'd like. Or is there some other model you'd like instead? If not, I'll get you refunded right away.

Let me know what you'd like to do and again i'm very sorry for the mixup.鈥?br />

Then on 6/12 morning with
"Hi Michael,
I just wanted to follow up with you and see if you had time to review my last email and decided on what we should do. I can refund you or we can charge you the difference and ship out the c9 instead.

Let me know.

Thank You,
Jennifer"

I asked her if Greentoe鈥檚 apology for only delivering me 1 TV I paid for was really to offer me the C9 at $2099 when a month earlier on 5/11 I declined it at $1949. She responded saying
鈥淗i Michael,
Again i'm so sorry for this mixup. It should not have happened and I know the price on the c9 is high, the 2019 models are all more expensive right now (actually the b9 and e9 are sold out).鈥?br />

I asked for a refund of my money on 6/12. On 6/16 I still hadn鈥檛 been refunded for the 3 TVs that were never delivered, I inquired about this and she responded that she had just processed the refund, which I did eventually receive.

In short – I was very disappointed in Greentoe鈥檚 customer service and response time. It resulted in me getting only 1 of the 4 TVs I was charged for. While I did eventually get refunded for 3 of the TVs, by the time Greentoe admitted they messed up, other retailers had gone out of stock. And other than stating 鈥淚鈥檓 sorry鈥?the only apology they offered me was to sell me a model up for $150 more than they had originally offered it.

Bought a LG Refrigerator via GreenToe for $1900 including taxes.

Issues:
1. Had selected in-house drop but the people who came to deliver said only curbside was covered, reached out to GreenToe and they happily blamed it on the seller, initiated communication and no response till date.
2. In a weeks time, the price fell down by $180 (thanks to Labor Day), reached out again asking for a price match. Again GreenToe played "We just felicitate" card and passed the buck to the seller, even seller was selling it for $180 less but no response.

I dont like companies who do not stand by their services, i will probably pay more but not buy from GreenToe again!

I found Greentoe whole searching for the best prices for appliances. This was by far the best priced washer and dryer on the internet! The product was brand new, delivered right up to my door. There are no gimmicks here, just GREAT PRICES!

Purchased my new Sigma lens there. Was a little skeptical at first. But gave it a chance after reading the reviews. The retailer is legit and communicative. The item arrived just two days after I placed the order and works great. Saved me ~15% off the list price. Would use again.