Keith
4 years ago
I ordered a product distributed by Great Bear more than two weeks ago. Sadly, they chose to use a delivery company called DPD which, of course, has failed to do its job. DPD doesn't have a call centre or any other support for customers, just a bogus on-line form which generates an email that says that they will look into your concern and get back to you. They don't. Great Bear is similarly hard to get hold of and don't respond to customer emails either. All of which means that I have no idea when or if the product I've already been charged for will ever be delivered and no obvious way of querying this failure. Having had no response to my queries, I've reported both business to Trading Standards and am now considering other options. There are so many other things I could be doing with my time. I don't know why any company would use DPD. Their Trust Pilot rating should be a sufficient red flag.
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Hillary
4 years ago
I AM SHOCKED WITH THE GREAT BEAR LORRY'S AT 2AM ON THE 21ST OF SEPTEMBER 2016 DOWN NEW CHESTER ROAD IN BROMBOROUGH ,WHEN 2 OF THOSE LORRY'S RIGHT NEXT TO EACH OTHER WAS RACING AT INCREDIBLE SPEEDS ,THEY DID NOT SEE ME AND ALMOST KILLED ME, I HAD TO DRIVE DOWN A OFF ROAD THAT PUSHED ME INTO A DITCH OTHERWISE I WOULD OF BEEN SQUASHED LIKE TIN OF SARDINES ,I AM HORRIFIED EVEN TO THIS DAY WHAT HAPPENED TO ME AND MY CAR,DID THEY STOP TO SEE IF I WAS OKAY ,NO!!!!,THEY CARRIED ON RACING ,WHO ARE THESE MURDERERS DRIVERS THAT ALMOST KILLED ME.I HAVE BEEN IN SHOCK FOR THE LAST FEW WEEKS AND ONLY NOW COME OUT OF THE SHOCK.
LUCKILY I HAVE THE WHOLE THING ON MY CAR CAMERA RECORDER.