Grayson Monae

It was a long 2 years back when i buy a shoes from this brand and those shoes were certainly now comfortable but when i recently got new design from their online website called www.graysonmonea.com, i ordered pricess honey in size 9 and i was surprised when i got the shoe..it was delivered within a week and was a great fit, it was so much better fit and yet comfortable. I wear them once or twice a week. But i bet they will keep up their good efforts on improving. I wish them best luck for great craftsmenship. Thank you.

They basically stole my money. I tried to contact them several times. They said they mailed the shoes out September 9th and now it is September 24th and NO SHOES. DO NOT EVER BUY THEIR SHOES.

The worst. Ordered 2 pairs of shoes, both size 8. One pair is about 2 sizes smaller than the other. Tried to return for store credit, and see they DO NOT ACCEPT RETURNS AND EXCHANGES. Avoid at all costs. The no return policy is NOT even mentioned when you place your order. BEWARE

I ordered a pair, waited, had no delivery, got the Master Card statement that they had been paid, emailed and asked what happened and no answer, no shoes. A terrible company, clearly a scam. Shame on me for being duped.

The shoes barely fit on my feet, the embroidery was excruciating, and though they offered to exchange it, when I chose to return it instead because nothing looked like a better fit, they simply refused to answer. Then I see that they have a no returns or exchanges policy (despite the offer to exchange) Don't do business with them!

Have not received my shoes that I ordered. Tracking number says that they are on the way. When I further check the tracking number, it says they've only been ordered. No contact phone number. Have emailed twice, no responses. At this point, basically writing off the $100 I spent.

I bought 2 pair of shoes from them and never got it. I try to access my account to see if I could track my order and the website does not recognize my email even though I was still receiving advertisements from them. Sent them an email they never replied me back!

I returned the shoes I purchased because the seams inside HURT! I used the return form provided on the web site, so how can they claim they don't take returns (I think they have since removed the form).

The shoes were cute, but overpriced for what they were. Customer services is nonexistent. We could file a class action law suit, but who would do that for $70?

They don't take shoes back! My shoes don't fit and I tried to return them, only to discover they don't provide refunds! What kind of shoe company doesn't provide refunds on shoes, which very often don't fit?

Do not buy anything from them .. I returned my shoes for a size exchange and never got them or my money back. Apart from horrible service the shoes are not comfortable either. Will never buy from them again. They should be reported to the better business bureau.

I ordered the pink shoes with pearls. Wore them only a few times and the pearls started falling off. I paid almost $100 for them. I asked for them to replace and of course they would not since they had been worn. Then I asked for the pearls so I could glue them on myself (I sent pictures of the shoes) and they could not even send me pearls. They look like I got them at the dollar store. So, this $100 pair of shoes that I barely wore are now my gardening shoes. Don't waste your money.

We ordered the shoes 3 months ago and it took us almost two weeks to get it. But me and my mom really loved it! I ordered the 2 pairs of the same shoes pure black leather and at first the shoes are hard but it gets really soft and comfortable in time! Good thing they fit us perfectly so I would not have to go through the hassle of returning. Love them,, and planning to order 2 pairs again now for me and my sissum!

Seems as if they have been offering the same product and customer service for some years. I just want my shoes back….for the pure reason that I paid for them. They started splitting at the seams after very few wears. I have been going back and forth with them for 4 months, with no satisfaction. I will continue to post on Facebook, review sites and any other public forums that will allow me, until it gets worked out. It is not right! I work very hard for my money. Lets see if Im proven wrong when I say that the people that run/work with this company should be penalized for the way they treat their customers…for stealing from us. I hope they can prove me wrong.

Shoes look great online, but actually very cheaply made and uncomfortable. Horrible, actually non-existent customer service.

very shady – i tried to return the shoes and it went to a vacant building and was returned back to me –

I consulted their size chart and ordered a size 4.5 which was too big when the shoes arrived. BTW, the shoes are obviuosly not handmade, but machine made out of fake leather. I returned the shoes via instructions on website, but i had to pay the return shipping cost. Within a week they sent me an email stating i had store credit. I wasn't super thrilled but thought i'd look. Well, the first time i ordered they had plenty of size 4 shoes in stock. Now not one pair comes in a size smaller than 5. I had to argue and get nasty before they finally issued me a refund. A refund minus the original shipping cost! What a rip off! DO NOT ORDER FROM THIS COMPANY!

I wrote asking about their sizing, got a fast response stating that they would take the shoes back wit no shipping fee and to give them a try – I did and sure enough, NOTHING, I have written four times and they don't respond. Clearly, i will never get my money back. What a rip off!

They were comfortable, but fell apart. $75 for shoes that I wore for less than a week before they started falling apart. Waste of money.

This company has an F rating with the BBB.
Wouldn't risk buying from them.

https://www.bbb.org/south-east-florida/business-reviews/shoes-retail/zebidah-in-tamarac-fl-90309964

This company is shady. The shoes are manufactered for a flat footed animal. Not s woman. Once you return the shoes you'll NEVER see your money again. Total scam

I ordered the shoes on Monday received them thursday and the shoes are so well made and they are awesome.
I will order again