,
,
,
,
,
The after service, withdrawing, claiming a bonus all are like pulling teeth, very painful.
You can鈥檛 speak to anyone except live chat who just have no Authority. They cut and paste responses and generally ignore questions asked.
Add into the fact they average 6-7 mins to type a response and you really have sub standard customer support from them.
Honestly avoid them, they trade as a faceless company and are happy to take money but if any issue arises good luck. Avoid there are many reputable casinos out there
,
GoWild's sister casino wildjackpots.com claimet to have several rwsponsible gambling tools inplace when they actually had 0. Also they refuse to answere any personal fata request that they should provide. They are directly breaking GDPR laws. Casino does not care and they hide behind their Maltese license.
,
On the third week, I got lucky to turn things with a total of 拢4000 withdrawal against around 拢 1500 deposit. That's when things started to get dodgy; they started investigating "my gameplay" and held on to my withdrawals for 4 days.
At the end of the "investigation", they processed my withdrawals and I received the funds with no problem.
I deposited another 拢 200 and withdrew 拢 2250 with that. The withdrawal was processed in less than 24 hours. My bet sizes were between 拢 1 and 拢 40 during this gameplay.
The next day I deposit another 拢 200 and start playing but the slots don't let me bet more than 拢 1. I connect to support and they tell me they have put a limit on my bet size according to this term:
"7.8. We reserve the right to refuse, restrict, cancel or limit any bet. Neither we (including our employees) nor the partners or suppliers shall be liable for any loss, including loss of winnings."
I just closed my account with them and wanted to share my experience.
To summarize, I can't say I'm unhappy as they processed all my withdrawals at the end. However, it's neither ethical nor nice to push someone out of your website by limiting his gameplay when they start winning.
So; good for low stakes players that just gamble for fun but probably not the best casino for big winners.
,
,
,
,
,
The service team was really kind and helpful explaining me how to cashout my winning (i made 鈧?000 !!!) and everything was showing in my account 48 hours after. I am so happy i am looking for places to spread the good work. I didnt have such good experience with other brands but gowild casino is defiantly one i can recommended.
feel free to contact me if you need more info and have fun!!!
Bo