GotBrain

Stephanie gave me a free consultation which was very personable and knowledgeable about the list of treatments offered. The services she recommended were in line with my questions for desired results. The place was very clean and the covid19 safety precautions were enforced. I would recommend this facility to my friends.

I felt is was odd that five days after placing my order that this company (AKA:Club Natural) had yet to send me an e-mail confirmation of the order. This morning, I checked my bank statement online and found where the order that I placed was in 'pending' transactions.

I went back into their website and found, as the previous reviewer stated; the contact e-mail was a non-company gmail address. I then called their website contact phone number (800-570-8840) and a recording answers. "Thank you for calling 'right' or 'white' bottle… a mailing company located in Irving, CA. Etc. I hit the key for customer service… no answer either. And no recording.

Feeling extremely uneasy, I just called my bank and placed a stop payment on this transaction.

A main concern when shopping online is not being able to contact the persons who have taken you order (i.e. money). On the http://gotbrain.com/info.html page you will find the following. To me it looks like someone set up a site to take orders, with the only contact information being a "gmail" email address (as opposed to one associated with the actual 'business' domain name):

Gotbrain鈥檚 Mission Statement is providing the best overall value for natural products. Gotbrain, a family owned and operated business, is passionate about Providing the best overall value for natural products and take great pride in providing you with quality health products from nationally recognized and respected brands with the most efficient and curious service.

Initially, our company Introduced and promoted the benefits of Vinpocetine, a powerful memory supplement, we succeeded in breaking vinpocetine in the US Market and now many of the mind or brain supplement formulations available today have Vinpocetine as a main ingredient…Learn more
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Our contact information

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By phone:
555 555-1212 (between H a.m. and H p.m. time zone)

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