Kara
2 years ago
They allow false and defamatory reviews to remain visible. They ignore requests to remove it and don't give the business owner an opportunity to explain.
I have a review from a customer blaming us for his illnesses when it's medically impossible for him to have contracted that at my business. Google refuses to remove it.
The poster isn't even an active Google user. This was his first and only review. It can be my competition who posted it, for all we know.
I generate a lot of business from Google, but this is a business killer! I need to speak with a human from Google!
I have a review from a customer blaming us for his illnesses when it's medically impossible for him to have contracted that at my business. Google refuses to remove it.
The poster isn't even an active Google user. This was his first and only review. It can be my competition who posted it, for all we know.
I generate a lot of business from Google, but this is a business killer! I need to speak with a human from Google!