Goodsey

I ordered soap flowers as a Christmas gift. They were supposed to arrive on December 22 and have still not arrived. I have been told conflicting stories by the customer service representative. The first one on December 24 told me they would either arrive by 8 on that night or would be delivered Christmas morning. They did not arrive. I got the run around on December 25 and was told that there was a special agent handling it who would be calling me. No one called me! On the 26th one agent told me that the quota had been met by the seller and my product was never shipped even though their update showed that it was in transit. Another agent has now told me that the product is not longer available. It is still listed for sale on their website.

Why cant we give zero stars? I certainly would! I purchased Anniversary gift for my wife that arrived 10 days later from the scheduled date that they provided me. The many times I called and people I spoke with including managers were very rude and worst customer service EVER! They then promised me 2x $20 passes for the inconvenience. They said they will arrive in 7 days. I have received nothing yet and it 4 days away from being a month. There are MUCH better companies out there. DO not waist your time and money like I did. Go elsewhere in order to keep your sane and happiness.

I purchased 4 spa gift baskets for Mothers Day for several of my family members. The items were not delivered. I called their customer service number 6 times 877-488-4438. I got transferred around spent countless hours on hold only to be told they could not help me….I sent numerous emails to [email protected] and the most recent email I sent today I put a delivery confirmation/read receipt. I was notified that my email was deleted without being read. Do not do business with Goodsey they will rip you off like they did with me for almost $200. What is even worse they are an approved vendor through 1800 Flowers which is sad.

The item I ordered that I never received #MK005635