Goodgamestudios.com

Marina
1 month ago

The game is full of Ads, you have to pay to remove. In game rewards don't reflect players efforts or payments. The game rewards, and looks after big spenders. Game full of bugs, intimidation, threats, and risks to losing all if you don't play as others want.
Support doesn't enforce T&C, and game is full of multi accounts and pirate accounts, designed to dominate the server's, and other players. Support guilty of banning players without question, or proof of offence, and if you complain about others. Game is dying, on servers and the company just opens new alternative servers.
Terrible game and not one for any non adults due to some content in chat and messages, game wanst continuously feeding with cash and time, and can become addictive for all the wrong reasons.
LEAVE THIS GAME ALONE. A German game at its worst.

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Ann
4 months ago

Goodgame empire is a game where you build an empire. For those of minimum knowledge of the game, you will think you can play strategically to win. It will give you a great advantage. However it took myself to build from start, $8,000 to dominate the rankings of the largest English server (top 3 without negatives). However that wasn't enough to stay there for long. It took a matter of myself being away from the game for 2 weeks to drop outside the top 10.

The game has been catered to players that spend money, so much that a player that does not spend money, but had a good skill ability is most likely the perfect candidate to be attacked. They have the ideal amount of defender to gain the most glory, but they don't hold the correct items to defend themselves. Ensuring without alliance support, they will be crushed.

To say the least, it's a horrible game. Spending $1000/month is not enough to keep you at the best possible place at all times. Even $2000/month wouldn't keep you there.

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Marlene
5 months ago

This company refuses to deal with problems that are of its own making – we now have sexual harrassment with abusive and threatening communication being accepted by GGS. There is inbalance of play, they do not back up their Terms of Service and ignore game bugs with a shrug-off response. Players seem to be able to make multiple accounts just to be able to drive other players out of the game – for fun. Makes it now quite an unpleasant game to be in. With upgrades over the past 2 years it has turned what at one time was a decent game into a moneymaking scam – if you want any decent rewards then either play 24/7, or pay. And the insults and abuse from unpleasant players is not controlled even when reported with proof by several players.

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Tabitha
5 months ago

It sucksssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

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Shelley
6 months ago

At the end of the New Horizons event I did not get my advertised awards. When I put in a support complaint I was not given satisfaction. Now, on all events I take screen shots during the last 2 min of the game of my ranking as well as screenshots of the awards for that ranking. I make sure to include the date and time on my screen in the screenshot. If tokens are involved, coins, troops, etc. I also take screen shots of my current inventory of those items. It is VERY sad that gge is not more reliable and gamers must protect themselves from gge rip offs!

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Cari
6 months ago

I played several events and did not get the awards offered plus I purchased commanders in outer realm and one of the commanders I did not receive the artifact below is the response after several emails.
Conversation ID: #2427080

### Do not reply below this line ###

Goodgame Studios

August 07,2020, 01:39 +0000

Hello,

Your query has been received and will be processed as soon as possible.

If you have new information or screenshots that you would like to add, or had issues attaching to your original message, please feel free to reply to this message with the new details.

In case you don't want to wait for an answer, you can team up with other players, check the latest updates, discuss our games on our official forums or visit our FAQ pages via the below links:

FAQ pages – https://support.goodgamestudios.com/
Forums – https://goodgamestudios.com/community/

Your Goodgame Studios Team

ValarieAR

August 07,2020, 01:39 +0000

Q: Please describe the problem you are experiencing. If you receive any error message, please attach a screenshot of it.
A: I purchase commanders in Outer Realm and I did not receive the artifact for one of the commander. I am beginning to feel like GGE don't want me to play this game any longer because there is always a problem.

Q: What was the date/time of the issue including time zone?
A: Aug, 6,2020 I don't remember the time

Attachments:

Attachment ( Image)

From Goodgame Studios.

Goodgame Studios
Theodorstr. 42-90, Haus 9
22761 Hamburg, Germany
Goodgame Studios is a Brand of Altigi GmbH
Altigi GmbH, District Court Hamburg, HRB 99869
Board of Directors: Oleg R枚脽ger, Verena Schnaus

4

Aug 13,2020, 7:56 PM (6 days ago)

To Goodgame

I did not sell the sundial and I am not talking about the sundial I am talking about the damn cupcake to the commander

On Wed, Aug 12,2020 at 8:29 AM Goodgame Studios – Aur茅lie <[email protected]> wrote:

Conversation ID: #2427080

### Do not reply below this line ###

Goodgame Studios – Aur茅lie

August 12,2020, 12:29 +0000

Hello ValarieAR,

Thank your for your answers.

I'm afraid to confirm you sold the "Sundial of the cunning" too, on the 10th at 02:08 for 12 000 gold coins.

Kind regards, Aur茅lie

August 11,2020, 22:11 +0000

Ok here we go again I have attached a screenshot showing that I purchased 2
Commanders.

Attachments:

Attachment 1 ( Image)
Attachment 2 ( Image)
Attachment 3 ( Image)

August 11,2020, 13:25 +0000

Excuse me I purchased two therefore give me the other cupcake. I am so
Sick and tired of having to file complaints and then to be told I am wrong
You should take another look and make sure you know what you are talking
About before responding.

Goodgame Studios – Aur茅lie

August 07,2020, 13:15 +0000

Hello ValarieAR,

Thank you for reaching us.

One ticket with screenshot was enough.

The packages "Legacy of the goat cult" bought with coins did contain the artefact "Long lost cupcake" and one was sold for 12 000 gold coins at 7:47PM on the 6th.

Kind regards, Aur茅lie

As stated in the correspondences I did not sell anything it was never receive so I suggest do not purchase any rubies or anything with real money. They are horrible company.

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Elizabeth
7 months ago

This Game has turned over Time more and More into a BIG Money Trap. . Yes they Advertise free Play but without Buying Rubies what is the Buying Currency in this Game you are not getting Anywhere . With those outer Worlds and latest Updates has nothing added to the fun but another Option for GGE to grab Money out of Peoples Pockets. I played to try out those Worlds a few It got from bad to Worst, as soon as GGE Notices that people have a good chance without spending too much Money they tighten up the Game to make it more expensive.Those events last about 6-7 days each, as soon as it is over it starts right away again.To have a chance to get some upgrade tokens, material to build relics and some Troops, depending on what outer World is Running I spend about give and take 100 Dollar . That ads up to aboyt 400 US Dollar per Game or roughly a week. NOT Counting the Money I Spend in the Game itself, that ads another 200 – 400 US Dollar, depending what happen. Right now we have a Server war and that gets Real Expensive. I knew one Player that had Spend more then 180 thousand Dollar in 1 year and his Wife almost Divorced him. Many are going to say now I am lying but believe me, I have no reason to do that. There is one Player, his name is douko on Int 3 that plays with 30 plus castles or Accounts, he enjoys destroying other Players, gets a real Kick and satisfaction out of it and his Attacks and troops he has and uses in one hour cost about 300 US Dollar. We sort of tried to figure out his costs with offense and defense troops and tools. To my opinion, he is either a person with serious menthal Illness or he plays for GGE wich they do have Players in the Game. To me, Good Game Empire would be a nice Entertainment game but it has been focused on truly taken every penny out of peoples Pockets, the service is bad, you are a Liar to begin with and they try to brush you off with there pre writen forms they send you with any loss or Complain. i did Complain about that Player and he is still Playing and makes every other Player on this server Miserable. That is why I mentioned he maybe playing for GGE to create Turmoil what turns into large amount of Ruby buy that fills there pockets nicely or he has a menthal illness with perversion and sadism, either way, he plays against most game Rules but nothing is done by GGE because if he is not an Employe by GGE then he spends a Ton of money. I advice everybody to stay away from this Game. it starts slow, you get gratualy weaned into buying Ruby's, at first real cheap so most say ok, a few bucks i can do, then it gets a little higher and people say, ok, 10 or 20 Bucks a Month I can pay, I don't smole or drink or whatever. Then it gets more expensive and the more you level up and try to at least be able to go with the flow you start spending 50 – 100 Bucks a Month. When you get to the Point where the crazies start eyeballing you then you at the point where you either begin to spend a lot more money or if you are smart call it quits but at that point it is difficult, it is skillfully made by GGE that they psychological made it hard to quit because they give you little crums and hopes just to keep you in the game and take your Money. For those who spend very little those are the feeder fish for Entertainment,you will be attacked and burn, they will plunder you and rob you . Simple as that and GGE sides with those who buy the most Ruby's, meaning spend the most Money and there re many who spend thousands every Month.This game is to my opinion the biggest gathering Place of Crazies and GGE loves it that way. No fair Play and Rules are only applied to the none or little paying members. Worst game I know of

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Ruby
9 months ago

Goodgame Studios are careful to stay within legal bounds in terms of gambling features and misleading advertising within the game – but that leaves a whole lot of room for bombarding players with "1 time only" specials and a host of "game of chance" features which only barely escape gambling legislation because the legal definition does not include in game currency (which, of course, is usually bought with real money!). It is one of the most money focussed games I know of and certainly falls into the "pay to win" category at high level.
Recommended strategy is to decide what you consider to be a reasonable and affordable budget and stick to it – potential for spending is enormous if allowed to get out of control.
Alternatively you can just play up to lvl50ish – which need not involve any spending at all – then allow the account to fall into disuse and restart playing with a new player name. This is the option I would recommend for young players, they can learn how the game works and what is or isn't worthwhile in terms of potential spending so that, if they decide to continue to higher level when a more mature, they will be getting best value from any purchases.

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Jodie
10 months ago

All i wanted was a free animation software, and now I cant go five $#*!ing minutes without this bull$#*! game coming up in a popup window. Thanks a $#*!ing lot. Shut down your studio forever, you do not deserve any profit you turn from taking advantage of other's mistakes. I thought I had downloaded a trustworthy application. Go $#*! yourself.
-an angry animation student

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Zackary
1 year ago

Heads up…GOODGAME BIG FARM is a RIPOFF…They take your money and
don't deliver what you bought then when you dispute it they close your
account and take your money…Losers!!!

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Don
2 years ago

Programmed to keep you constantly feeding the game if you refuse to buy rubies. Ruby buying customers are given incentives and gifts which gives them total advantage over those players who dont. Game demands housing many soldiers to stay competitive, but prevents you from being able to feed them unless you buy rubies. I was sick for one day and operating at maximum food production and came back to all my soldiers dead. After only one day gone. I lost Soldiers it took me months to obtain (bc i wont buy them).

So this game is rigged for ruby buyers and punishes those who arent. If you play for free, the game will dictate all your time just to keep up with ruby buyers. Its programmed this way so you will tire and buy rubies. This game does notput all players on the same field of chance. Money spenders have an exponential advantage over those who dont.

DO NOT PLAY!!!

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Sonya
2 years ago

i paid for a few days then was suspended not long after last purchuse unable to play makeing all i paid and done for nothing to sell something then dont allowww you youse it. sounds like fraud to me beware

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Myron
2 years ago

I played this game for years and made it to the very top of US1. I once ranked 3 in glory and have been ranked as high as 3rd on the server in terms of might points.

This game is mind-crushingly boring, the graphics are miserable, gameplay tedious and account maintenance a necessary time sink. The only part of this game that is compelling is the people – in your alliance you become familiar with and those you attack who send you wonderful crymail, so upset you burned their castles or stole their fake resources. Please note, this isn't a war game. It's a game about griefing others while trying not to be griefed yourself by making strong allies.

Gameplay: you go into an attack screen and choose values to overcome defenses. The defenders have walls, a gate and a moat. They have a variety of defense tools to boost these, the best of course being purchasable through their in-game premium currency that is bought for cash. You, as the attacker, select enough attack tools to overcome their defense, then send and wait for the hit to land. The best attack tools are those you buy with rubies (so, real money).

For pvp, that's at least somewhat interesting as the game involves a rock, paper, scissors approach – defenders have to predict the tools you're using to best beat you, etc.

But for NPCs, it's insanely tedious and repetitive. Events are the only way to grow in power – and finishing top 100 provides the best rewards. To do this, you have to repeat the attack window over and over, at least 300-400 times per event. Combined with the wait times between sending and landing your attacks, which differ between events (some are as few as 4 min, some as many as 30 min) you end up spending entire days on events to do well. Bye-bye life.

Your commanders (the armies you send) and your castellians (the generals who protect your castles) all have equipment to wear. The best EQ is from events or actual pay to win purchasing (you buy the in-game currency, then buy these, it's straight up p2w), but when looting NPCs you get tons of worthless EQ that builds up in your inventory, waiting for you to delete it. And you have to delete it otherwise the EQ you win might not make it into your "full" inventory.

Deleting this worthless EQ takes hours of your time. You have to click 1 piece, sell it, press yes, then do another. Often the game can't keep up with you and it forces you to wait a few seconds between each sale. No joke, to fully empty an inventory in one go can take 30 minutes. So much fun.

Building your castles takes a tremendous amount of time. So you need food, for example, which means building a granary. These go from level 1 to 30, with each level taking more time than the last. They start around 12 hours to complete, but the last 10 take around 24 hours. GGE used to give skips out, but removed these from events so people would be forced to buy them. Given that you need at least 20 granaries per castle, it will take a new player roughly 3 years to get their granaries to level 20 and then another 3 years to get them to 30 (after lvl 20, you can only build them once per week).

So if you're a new player considering starting this game, it will take you 6 years to catch up to someone like me. Meanwhile, you're prey for all the higher level players. They'll farm you and tell you to like it or go play Big Farm.

Next, whatever the game offers for sale as 'gold' and 'rubies' (the premium, money-costing currency), the 2 buttons are side by side. Which means if you make a mistake, you're burning money. And they won't refund this. Admittedly, they made blowing your money slightly more difficult with the use of a delay timer on the rubies once you push the gold, but it still happens.

Also, the company will admit mistake and still charge you. When a new event came out, I bought the event tools with rubies, so real money. But the tools didn't work. They promised a boost to the scoring of the event, but they did nothing. Eventually the company admitted this on their website and said "tough" to people like me who wanted a refund or a replacement for the next event after the bugs were finished – no such luck. "Sorry we bugged those, but hey, you bought them. So no refund."

Last, all events in this game are now pay to win. The company used to rely upon customers buying tools but as the game has become more pve instead of pvp, and they've given out more of the expensive tools, events have become their cash-cow. People very seriously spend $400 or more per event to win the event and get the best stuff. If you don't spend, you can still make top 100 but it will cost you in time. Alliances can only win events if multiple people spend money.

The game is designed to psychologically manipulate you into becoming addicted. It is based on principles designed in psychology to addict animals called operant conditioning. If you have ever taken a psychology course, you will recognize the principles being applied: semi-random nature of points being awarded, competition that requires much time spent on the game and rewards you, then immediately beings a new competition, and power creep to out-date all that you've worked for or bought, so you have to run as fast as you can just to keep up.

Do not play this game. Do not let your friends play this game. If you believe in the devil, the devil created this game. Go play a fun game with good graphics where the devs aren't trying to crush your soul and strip your creativity.

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Mitchell
3 years ago

I played good game empire with my brother over three years ago. However, I moved across America from the west coast to the east coast and wasn't able to log on for a few weeks and I logged back on and my account had been restarted. All my progress was gone. I don't know what happened, maybe I was attacked? I still don't understand why it restarted my account. The mission things or whatever they're called are impossible to complete. I tried several times and my account was deleted every time. Very bad games.

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Albert
3 years ago

The manager, Dennis, has destroyed this game. The company laid off 200 people and brought in an idiot manager who is trying to make this a war game. Bad decisions all around. Game is really bug filled and all problems are blamed on the players. Hard to keep coops going as people are leaving and not coming back. Play for free, but don't use any real money … they'll steal it. Horrible customer service.

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Bryce
3 years ago

In the past i had really fun with this game 😉 The game has really great graphics and animations but that's all. Now you can call it BUG FARM! Why? Because of many bugs after each update , the events are broken and they trying to fix it but they can't do it. (like hard worker event). Another thing yesterday they made a bug that selling something gived millions . Some players used this bug without knowing about this and they banned them . They said it''s players fault but next day after huge critic response from players they changed their mind and said it's their fault.
At the end i want say that the game goes in wrong direction and players are leaving and it's really sad what they done to this game.

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Elliott
3 years ago

Play the game and you won't get anywhere without making a purchase. Items purchased go missing in updates, you won't get them back. It will take forever to hear back from them if you ever do and when you do they will say they can't help. I wouldn't recommend playing this rip off of a game.

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Israel
3 years ago

Empire Four Kingdoms: they release patches before fully testing. Code is always buggy causing in game issues. Their policy is to not provide correction or restitution for their buggy code/game issues, but they will gladly keep take your money and refuse to refund. You will have to fight with google or your bank for refunds!
Submit a ticket to customer service/supprt: waiting 6 to 7 weeks, Customer service's answer is and always will be, "No, that …. issue has not been reported and we do not have any issues". Yet the forums are riddle with compliants of …. said issues. You provide customer service a direct link to the forums complaining of …. said issue and customer service's response is, " No we do not have that problem, nothing in our Databases show any issues". You will not be provided a replacement for your in game lssue/losses!

After enough people have complained on the forums, …. said issues are stated as known issues, blah.blah.blah..we are working on the issue. Yet customer service ignores ticket request when a form of reimbursement is asked for.

I could go on and on. Dont waste your money on this game.

Goodgame studios is CRAP.

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Terence
3 years ago

BIG FARM GAEM: They dont care for the players, but just for their money. Any upgrades they do, anything that they do to enhance the gameplay or its performance, they serve one purpose: to grab your money. And they start, buy addicting you to this from the beginning. Stay away, or just play it for a little relaxation. Just that.

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Lewis
3 years ago

NEVER play this greedfest of a game. GGS does NOT care about the player base it just wants your well earned money in any underhanded way they can get it. The competitions and challenges are just for the players who are crazy enough to throw money at the game to win, YES YOU CAN BUY YOUR WAY TO THE TOP! It's just one bug filled game of greed.

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Ben
3 years ago

Well I've been on bigfarm for years. Got into galaxy for years too. Galaxy they stopped supporting, which was actually a good thing. At least changes didn't foul everything up. We knew what we had. And I spent money on that one too. Then they just up and pulled the plug. Nothing like flushing your customer base.

Well now BigFarm just recently added a new feature. A ship yard. VERY expensive to upgrade ships however, money made from fish was profitable. Enough to pay for the other insanely overpriced items.
Well this week, without warning, we can no longer sell off fish. They introduced a market, which doesn't pay squat!

They also keep adding more and more competitive events. This is NOT a battle game. It started out a simple balancing game of farming. And yes, you could spend real money to buy "gold" to upgrade things. That's how they stay in business. However, they make it very easy to accidentally lose your gold, and will NEVER give it back. Requests for a lock of some kind have gone ignored for years. And now everything about this game really requires spending of gold. It's turned into nothing but a greedy money pit.

Would I recommend it to anyone? Not anymore. And if you do try it, keep your credit card FAR from the computer. Honest, it's not worth it. If you want to spend money on a game, buy a game, install it on your computer, they you know what you have and the rug won't be pulled out from under you.

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Cedric
3 years ago

I played this game for 29 months, and it just continued to get worse. Sometimes gold purchases steals your REAL money. This game will be toast soon, tons of players are leaving it. It is extremely buggy, and difficult to log in! The initial game concept was great until they introduced pay to play items that disqualified many players from advancing. I don't regret playing for so long, but I hope that a class action lawsuit for wire fraud pushes forward. Good game studios has failed over and over with attempts to make a decent game. The developers are inept and should be working at the DMV with the rest of the tards that "cant". After investing in entertainment and advancing they burst the bubble rendering your cash worthless. I would not recommend any game from this corrupt trash.

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Derick
3 years ago

PLEASE BRING BACK THE OLD GAME LIKE GOODGAME FASHION. THAT GAME WAS MY CHILLHOOD GAME. I NEED GGS TO BRING THEM BACK :'(((((( IT SAD TO KNOW THAT GGS HAS ENDED THE GAME

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Michaela
3 years ago

Big Farm is Big Headache

This review is based on personal experience.

Do you like farming games?
Yes?
Good.
AVOID THIS ONE!!!

Game is created by Goodgame Studios, an online games company founded in 2009 and based in Hamburg, Germany.

Goodgame Big Farm is a free-to-play (freemium) farming simulator.

Game requires flash player, a lot of RAM, is very slow and buggy.
Customer support is useless.
Community is great.
Gameplay is very slow.
Higher levels require YEARS of playing to achive.
Game update on 16 August 2017. made many players VERY unhappy.

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Kristine
3 years ago

Why the $#*! do you use malware to trick people into playing your garbage games?you $#*!ing losers do it cause otherwise no one would play them.

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