On 26th December 2018, we received a cinema gift card from Go Dream worth DKK 299 (about EUR 40).
We tried to activate it just one year after on 25th December 2019, to find that the 12-month expiry date of the gift card was from the date of purchase.
We have no idea when before 26th December 2018 the gift card was purchased, but it was probably about 1 month before.
This means we received a gift card only with about 11 months validity thus already expired around November 2019.
We contacted Go Dream to inquire if this could really be true which they confirmed.
Using this practice Go Dream can put the DKK 299 directly in their pockets with 100% profit.
In my opinion this is highly critisisable way of doing business.
I would definitely warn you to purchase any gift cards with Go Dream!
,
Have got my gift card as Christmas gift with the expiration date 2 years. 2 years have not passed yet when I wanted to use it from the day I have recieved , but it expited becouse it was bought in November, but given in December. HOW ON EARTH I WOULD KNOW IT?
0 Understanding from the company side and unwillingness to do something. On top of it – not a great selection list of providers. So overpriced and also ARROGANT!
,