GMC Tools

I purchased hedge trimmer, battery won't work after few times using it. Then managed to contact them even though its given me hard time to contact them and eventually I did. They given me a new replacement I used it "Great"then lately the replacement won't work again and thi is still less than a year. Now I am keep chasing them …phone number and fb messages, no reply at all. Please don't buy there products.

IF you do work in construction – then all of tnis – simply made for you, great american brand where we really shouldn't be able to make anything possible out there. How else it's all being done ? Care to share that much or not ? I hope you really do not. Thanks!

Happy and I recommend

Well I'm Not happy! I bought a GMC Strimmer from eBay (new). Originally I was delighted as it seemed a well designed and well made piece of kit with a strong and quick charging battery. However….with less than 6 light uses a tiny part around the hole/slot for the strimmer has disintegrated, first one side, then the other. The EBay seller refused to help and pointed me to GMC and their "warranty" (one of the reasons I bought this tool)…and almost a month later my NEW strimmer is still u/s. This is after many emails and calls. I should not have a huge bill for sending the strimmer back to them as There is obviously a design flaw! They have sent one TINY part out…but…TWO have broken, which they were told, but apparently they do not Listen. This whole episode has been stressful, disappointing and time consuming and I will be avoiding GMC Tools in future. I am Having to use hand shears now…instead of a new strimmer!

I purchased a GMC petrol driven multi-garden tool on-line. I was lucky I found that the petrol hose has severed as it enters the tank or it could have burst into flames! I shortened the hose and it works but only with a fullish tank. I wrote to GMC asking for a new hose to be sent….NO REPLY. Avoid this company, or take a risk. Apart from having to repair it before I could use it, it all works great.

I purchased a new Garden Shredder from GMC just over 24 months back, it now needs a new set of blades which is perfectly acceptable, what is not acceptable is apparently GMC cannot provide them, their UK spares partner 'Tool Spares Online' cannot either, so basically they are telling me that the whole unit is a consumable because you cannot get spare blades, this was not a cheap unit so please avoid this company as they will take your money but will not tell you that you cannot get spares.