Marc
1 year ago
Carl understood our situation and helped us so much was patient and positive best customer service everyone there was welcoming and so nice they are so amazing if u need a car go here they are amazing
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Rachel
1 year ago
Miguel went above and beyond to help me out even though it was almost closing time we got my paperwork done and i drove away in my amazing new car!
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Braden
1 year ago
Easy going employees and friendly
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Brenton
1 year ago
Need a car was there to help got one same day
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Corey
1 year ago
Great place. Really good service.
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Jameson
1 year ago
Great with customers, and they help you. They know there stuff
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Chantel
1 year ago
They were great they worked really hard to help me get a vehicle
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Mike
1 year ago
In the beginning they are super nice but when warranty comes to being needed they are ********. Tried daily to get it fixed and nothing until the tornado hit then all of a sudden its totaled when all that was bad was broken windows. Said I should be grateful that they put me in another vehicle but added my remainder balance from previous balance to new car now I'm in debt 20,000. For both cars one of which I do not have anymore because they junked it. Called customer service and got hung up many times and had associates be very rude to me. Very upset about the entire situation feel as though I cant go else where as I am slowly rebuilding my credit.
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Dominick
1 year ago
Andre has great customer service skills! He was able to get us in a vehicle we wanted and the payment was doable. My only complaint is the price of the vehicle and interest. CarHop really takes advantage of people with credit challenges.
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Antwan
1 year ago
Heather went above and beyond to get me a car and she ROCKED IT!!!
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Colleen
1 year ago
John Kelley was amazing! I had no hope until I came here! He was very patient and he was understanding. Never purchased a car until now. Thanks
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Angelina
1 year ago
It was fast and the employees are nice. everything just turned out perfectly.
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Deangelo
1 year ago
Attention to detail and customer service was up to par and excellence Austin helped us with every need in searching for a new vehicle and we couldn鈥檛 be pleased with his help
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Tania
1 year ago
Absolutely amazing service! They were willing to stay late with me to make sure I got the perfect car!
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Clarence
1 year ago
I have to say I was pleasantly surprised at the experience I had at CarHop, Usually going to a dealership causes a great amount of anxiety. Trust me, I had it all night the night before I went to CarHop in Sacramento. They gave me such an unreal deal on a newer Car with payments I can actually afford. Don't even get me started with how excited I was about the $150 Down payment they were offering. Sandi and Jacob were all really nice and pleasant, their office was super busy, from people walking in to look at cars and test drive to the phones ringing, all of the staff remained professional and super apologetic for the delay. I wasn't worried about the wait but it was a nice change from the usual Car dealers that have you waiting all day and no one checks in on you. Thank you so much CarHop for helping me into my new Ride! I have been using Lyft/Uber and car Rentals basically throwing my money away & CarHop was able to put an end to that misery and get me in a newer reliable vehicle. THANK YOU!!!
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Anastasia
1 year ago
Awesome. Erik worked very hard to get me into a car that met my needs!
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Nora
1 year ago
The guys at CarHop did everything they could to get a vehicle I needed. I will buy more cars in the future from CarHop
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Martin
1 year ago
had a fantastic experience. friendly, helpful, fast and easy
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Gilberto
1 year ago
Helped me find the perfect car and got me out at a decent time even though theybwere very busy
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Kristina
1 year ago
It was long and horrible I was there from 10 to about 4 in the evening and you don't get one-on-one attention
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Meghann
1 year ago
I put down I could afford 200 a month yet my payment ended up 400 and the fact that I have to pay every 2 weeks when I have had already set it up to be at the beginning of the month when I had money now everything is harder to budget
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Randal
1 year ago
great customer service and they gibe you the best advise that is good for you.
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Timothy
1 year ago
Friendly sales people worked very hard to get me a car which I need oh so badly thank you for all your help
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Janie
1 year ago
Curtis made this so painless.
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Stephen
1 year ago
Easy approval, and great car selection. I'm happy