Cargo International

Bunch of clueless and lazy amateurs running the show. Consider soliciting their service only if you want to experience mediocre, irritation, pain and anguish. There are lots of options out there in the market. Stay clear of these folks.

Our story:

Tldr:
1. we booked online. Online payment
2. Failed to pick up. Lots of followups from our end
3. They pick our stuff up and we moved to augsburg
4. They cancel the order and send our stufd back to hamburg and threaten to dump our stuff in front of someone else' apt.
5. Send us an invoice for picking up our stuff

due to relocation (ham to augsburg), we solicited their service. They werent recommend by anyone, just bad luck. After picking up our stuff (they did not come on the commited date) from ham, they cancelled the order and they now want to send our stuff back to hamburg. We dont live there anymore. We live in augsburg. They want to dump our stuff infront of some one else' house.

Stay away. Incompetent and dishonest company

Hammerschnell.TOP,Danke

I would never send again smth over this company! They damaged a new stove and don麓t care about it. They said that I signed the paper when it arrived and I should have checked it right away!? How?? The driver left and the stove was wrapped! Never again!

During the transport a total loss has occurred to the insured shipment and Cargo International rejects every responsibility. Because Cargo International does not communicate, we will hand over the damage settlement to our lawyer.

Classic International Vertriebs-GmbH
M枚nchengladbach

I have been waiting for my box for more than 45 as they have promised!

Very good service and fast delivery!

I chose to trust this cargo company after a friend recommended them to me. Biggest mistake! I had to send my used windsurf board to the person who bought it from me, and mind you, the board was worth 鈧?250 before they completely destroyed the backside of the board due to irresponsible handling. Also keep in mind that, I had insured this package. After sending a complaint email to them they told us we needed all sorts of documents to prove how much the board was worth. I didn鈥檛 have the documents they asked for so I decided to let go of it. After 3 months or so, a guy named Martin Wiesler emailed me saying that we obviously didn鈥檛 pack the board properly and therefore it鈥檚 not the company鈥檚 fault that the board got damaged; however, they were willing to reimburse us 50% of what the board was worth if we accepted. First of all, we had bubble wrapped the sh!t out of that board, especially the back and the nose!! We decided to go ahead and accept his offer, because it takes them 25 years to answer one email, and it was better than nothing. Fast forward to today, one month later, no reimbursement and no answer to the emails we sent asking when they will reimburse us. Never again!! Cargo International, bye!

It was a really great experience altogether. Very smooth except for 2 minor issues: not enough advance notice before delivery (2hrs only) and several boxes were banged up and open on one side from impact (although nothing was damaged). I would expect more care in handling the boxes. Otherwise it would have been 5 star.