Gabriel
2 months ago
NOTE: Malmo branch only
Super rude staff that were very difficult to make an appointment with and then also changed multiple times (last time, cancelled 30 minutes before appointment claiming that they did not have the glass! This after having ONE MONTH to make the appointment in the first place).
I have excellent experience with Carglass DE and DK and am exceptionally disappointment with this front desk staff in Malmo. A little training in customer interaction and punctuality would go a long way in service quality improvement.
Urgent action required form Carglass management!
Super rude staff that were very difficult to make an appointment with and then also changed multiple times (last time, cancelled 30 minutes before appointment claiming that they did not have the glass! This after having ONE MONTH to make the appointment in the first place).
I have excellent experience with Carglass DE and DK and am exceptionally disappointment with this front desk staff in Malmo. A little training in customer interaction and punctuality would go a long way in service quality improvement.
Urgent action required form Carglass management!
Edit: Yes, the reply is exactly the quality I expect from Carglass! Added one star for the professional customer care. Thank you.
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Rogelio
8 months ago
Professional and courteous staff, on time service. Easy to sort appointment and location. Great customer centric experience.
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Chasity
1 year ago
Very Good customer service over the phone and on the Hammarby Sj枚stad Carglass rep. Very happy with delivery and quality of work.
Highly Recommended by Greg & Liliane.
Highly Recommended by Greg & Liliane.
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Elisa
1 year ago
Good quality service, agile and kind staff.
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Alejandro
1 year ago
High level of professionalism and competence. Easy to make an appointment. I used them twice. Both times it was quick, easy, parts were available, good quality of work done.
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Jena
1 year ago
Good service and no attempts for groundless extra services.
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Raquel
1 year ago
great service.would recommend