Cornelius
2 months ago
I wouldn't even give them a 1 star if I had the option! This "company" is a complete SCAM! After spending $150 on an outfit for my birthday, plus a few others, nothing showed up until months later, looking NOTHING like what's advertised! Crappy quality, cheap material, my 13 year old could do a better job with a pillowcase! I asked for a refund and sent picture comparisons of what I received versus what they showed on their site and I was offered a store credit rather than a refund… oh and it took WEEKS for them to even respond to me! AND they had the audacity to ask me if I knew anyone who wanted the items I didn't want! Misha Premlall is probably associated with them because she's off her rocker for the 5 star review! They should be shut down because there's no way they're doing legal business.
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Patrice
3 months ago
Hi, I placed an order on the 7th September under order no: 2489520090814 and to date I haven't received my order. Not sure if I will ever receive it.
Nasreen
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Candice
4 months ago
I purchased a jacket/blazer that was suppose to be USA sized 3x. When received, the jacket was ill made, did not match the picture ( was completely different from what was ordered) and MAYBE a size small by USA sizing! I'm so angry! Never again will I order from a site like this. I'm so glad I decided to try them first by ordering just the 1 item. WHEN ARE THESE KIND OF SITES GOING TO BR IRRADICATED FROM THE INTERNET!?! This is so wrong!
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Nakia
6 months ago
I ordered a beautiful turquoise shirt and received really AN UGLY ONE, that has nothing to do with the pattern and the picture on site. No reply to my emails and questions. Very very very BAD BAD customer service
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Susana
7 months ago
I ordered 3 blouses from this company and only 1 of them fit me. I am a size 12. I tried to return the 2 blouses that didn't fit, I emailed them and emailed them several times with no response, then when they did respond, they asked me to take a picture of the size of the items and send to them. I said, ok, sent the pictures and requested an address where to send the items. To this day, I haven't received the address or label for the return items. Please don't deal with this company. Its's not worth it.
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Krista
7 months ago
Never get the order. I placed orders too may times but never get them. Looks like a scam for me. Just to take our money
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Jean
7 months ago
Please don't order from this company You will not get it. They said it was mailed in June. It's July. I will never order from this company again. There are more reviews. I didn't read the reviews before I ordered The items seemed to be perfect. But other reviewers said it's not worth wearing. I don't know because I haven't received my order
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Clara
8 months ago
Thief gang!
No one to order from them! You get nothing for your money. Damn scammers!
I sent the money, they sent nothing.
It is forbidden to buy from them!
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Tyrone
8 months ago
Fake, cheap, scam! Misleading pictures, they're obviously fake and the real products look nothing like the description.
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Ashleigh
9 months ago
Hello,
This is Larissa Parsons from New York.
I ordered like 6 items from IninRuby Studio and never got any emails confirming my shipping.
My order #9021736 date April 2.
Site promises 2 weeks, today May 21
Please, get back to me ASAP
Thank you. I am writing this probably no where, but this site is scam.
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Salvador
9 months ago
I am shocked by the Quality and tried to returned, without success. My money is gone!!!
Take care and do not buy anything!!!!!!!!!!!!!!!!!!
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Weston
10 months ago
Now known as Ininruby.com.
What they do is take the actual photos from the real website of the designer selling the clothing, and post it on their website. So you think the photo you're looking at is what you will get. But in reality they are making a copy of the item you are viewing, without permission from the actual designer, and it is BAAAAD. Bad quality fabric, bad sew job, bad fit. It is all to get your money. I found this out because I did an intense search using lots of descriptive words for the dress I was thinking about buying that cost $21.00. Well I ended up finding the dress all right, by a Greek designer, hand sewn in Greece, and selling for $195.00 USD. The designer's website had the photo and model I had first seen on Gogroove/Ininruby/Berrylook. Unbelievable!
Don't give these thieves from China any of your money. This has gone on long enough.
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Alfred
10 months ago
I didn't receive any email, where is my order I ordered from 20 days,i don't have order number how can I track it
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Eli
11 months ago
Goods are nothing as in picture advertised.Cheap quality.Never have any stock then give you sad stories.and ask you to choose another item instead.If the item is not available tell you to choose something else or will give you a voucher to the value not a credit.If you choose an item in replacement and it is more you need to pay a price difference and given a different order number and then they tell you they didn't receive it even though you send the a proof of payment.Bunch of rogues.Dont ever purchase from them.I received 1 item out of 3 and it was nothing like the picture and had a flaw on it.If I was to return it it was at my own cost.Worst service ever.Everything about them is Terrible
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Dominque
1 year ago
It was horrible it with cheaply made it was falling apart it wasn't made out of the same material that they showed it was tiny, Unfortunately I ordered two jackets from them at the same time and I'm still waiting for the 2nd jacket to arrive not expecting much from t
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Caitlyn
1 year ago
I wish I could see some pics of the bad material clothing people got scammed for. I really liked the look of the long sleeve jackets and almost ordered. Good thing you people gave a review. Thank you very much!!!
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Christen
1 year ago
Awful Experience, They have changed their name from Gogroov dot com to ininrubystore dot com. Everyone please write the review under the new name so they won't be able to deceive people. Even when you dispute their transaction after not hearing from them for the canceled order they provide a China address as a return address to your Bank so you won't be able to get your money bank despite for returning the package back to their Warehouse in California (The same address that you received it from) ! It's shameful.
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Alisha
1 year ago
Very bad quality. Don't waste your money. What you see on their site is not what you get. Bad experience!!
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Troy
1 year ago
Not even one star – don鈥檛 go anywhere near them they take your money and the goods are nothing like the garments in the pictures. Cheap polyester fabrics and you can鈥檛 email them as ALL emails come bac- even the one used by PayPal!! So PLEASE don鈥檛 waste you money – they should be shut down – never again!!!!!!
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Gretchen
1 year ago
Package recieved after 3 months. Not the materijal stated.. really bad quality materijal.. for a refund it took 4 months and 33 mails with serveral different people who keep on copy/ paste that they are sorry for what is happening! Scam dont buy from them!!
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Diana
1 year ago
Do not order to Ininruby
May 31, I ordered 6 dresses:
– mid June, 3 delivered
– mid July mail received informing us that 3 are OUT of stock !
but only 2 reimbursed. I am STILL waiting for the reimbursement of the last one, of course the more expensive 44.99 $
after 30 mails, 7 contact persons… They reply to you with templates…
Hope that PayPal will help me – claim introduced via Paypal
SURPRISE : August 2 (2 Weeks later), Paypal CLOSED the claim and said he trusts Ininruby/Gogroov !! WITHOUT transmitting any proves such as shipment mails, delivery paper signed….Not serious…what a disappointment !
August 5, and now they refuse to reopen the claim they closed, and i still do not know what their decision were based on !!
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Zachary
1 year ago
This store is now ininruby. It is a total scam. Do not order from here.
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Diana
1 year ago
My dress arrived after 10 weeks. The fabric is so bad, it is almost plastic. And the pattern on the dress smells so bad, I throw it to the trash immediately.
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Kristin
1 year ago
Horrible experience. Did not get my dress.
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Lyndsey
1 year ago
Bought from this website. Never received my order!!! It's been well pass 2 months. Had to file a PayPal claim to get my money back! Don't do it!
Ininruby
Gogroove
Same website! Keep your money!